Travel Experience Advisor

H

Hopesglobalgetaways

Posted 3 months ago

Full Time

Pocatello, Idaho

Fully Remote

Smart Summary

Responsibilities

Coordinate travel details, reservations, and itineraries to create seamless vacation experiences for clients. Provide ongoing support and communication via phone, email, and messaging systems while staying updated on supplier promotions.

Qualifications

You have strong communication and customer service skills, with excellent organizational abilities and a detail-oriented approach. You are comfortable managing responsibilities independently in a remote setting and possess a positive mindset with a willingness to learn.

Must Have Skills for ATS

Travel planning systems

Booking platforms

Supplier systems

Job Description

About the Opportunity

We are expanding our remote travel support division and are seeking motivated, detail-oriented individuals to join our team as Travel Experience Advisors. In this role, you'll help clients navigate the trip planning process by coordinating travel details, assisting with reservations, and providing ongoing support to help create a seamless experience from start to finish.

This role is ideal for individuals who enjoy customer interaction, organization, and working independently in a flexible work-from-home environment. No previous travel industry experience is required—comprehensive training and continuous support are provided.

Responsibilities

  • Assist travelers with vacation planning based on their preferences, schedules, and budgets
  • Coordinate travel services including accommodations, transportation, cruises, tours, and excursions
  • Research and review travel options using approved supplier systems and booking platforms
  • Provide updates regarding reservation status, itinerary progress, and travel confirmations
  • Communicate with clients through phone, email, and online messaging systems
  • Support itinerary modifications, booking adjustments, and follow-up requests as needed
  • Stay informed on supplier promotions, destination updates, and travel opportunities
  • Participate in virtual onboarding, workshops, and ongoing training sessions

What We Offer

  • Remote work environment with flexible scheduling
  • Structured onboarding and guided training resources
  • Ongoing mentorship and professional development opportunities
  • Access to travel planning systems, supplier partnerships, and industry tools
  • Eligibility for travel-related perks, discounts, and incentive programs
  • Supportive team culture with advancement potential

Qualifications

  • Strong communication and customer service skills
  • Detail-oriented with excellent organizational abilities
  • Comfortable managing responsibilities independently in a remote setting
  • Reliable internet connection and professional communication habits
  • Positive mindset and willingness to learn new skills
  • Must be at least 18 years of age
  • Must be legally authorized to work within the US, UK, Mexico, Australia, Spain, or approved hiring regions

H

Hopesglobalgetaways

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