About Us
West Coast Wound & Skin Care is a leading California-based wound and skin care provider dedicated to improving patient outcomes through innovation, compassion, and quality care. We are seeking a Quality Assurance Coordinator to support operational processes and ensure efficiency, compliance, and consistency across our clinical teams.
Position Summary
The Quality Assurance Coordinator plays a key role in supporting program operations and assisting the Quality Assurance department with daily processes. This position helps coordinate clinical support activities, manages inventory and supply needs, tracks key performance indicators (KPIs), conducts audits, and ensures clear communication between providers, patients, and external partners.
Key Responsibilities

Coordinate program operations, including tracking new and discharged patients receiving specialized treatments.
Serve as a liaison between providers, patients, and external representatives.
Maintain and update patient tracking spreadsheets and internal databases to ensure accuracy and compliance.
Monitor and manage clinical supply inventory, ensuring timely ordering and availability of materials.
Coordinate supply orders and maintain relationships with vendor representatives.
Conduct routine audits and track key performance indicators (KPIs) to monitor program performance.
Create, maintain, and update protocols and workflows related to quality assurance and operational processes.
Provide clinical support by answering provider and patient questions regarding treatments, materials, or processes.
Collaborate with management to identify and implement process improvements.
Perform other duties as assigned.

Schedule
Fully in-office, Monday–Friday, 8:30 AM – 5:00 PM
Qualifications

Licensure: LVN required.
Experience: 1–2 years in a clinical, administrative, or quality assurance role preferred.

Skills

Strong organizational and communication skills.
Ability to multitask and manage competing priorities in a fast-paced environment.
Excellent attention to detail and documentation accuracy.
Experience coordinating with external vendors or partners preferred.
Proficiency in Microsoft Excel, Word, and general data tracking tools.

Compensation

Job Type: Full-time
Pay: $28 per hour

Benefits

401(k)
401(k) matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Flexible schedule
Paid time off

At West Coast Wound and Skin Care we strive to provide high quality, low cost care. With our weekly patient visits, we are able to provide the best care to our patients and the facilities we work in. We provide fully integrated Wound Care and Dermatology care for our patients. We have found, with this method, we are able to prevent most wound and skin related hospital admissions. We also provide Wound Care and Dermatology training for our medical staff and our client’s facility staff to help prevent wounds from occurring and from further progression. West Coast Wound and Skin Care is committed to providing high-quality care to the individuals we serve. We value the whole patient’s health, not just the wound. To achieve this goal, we have excellent standards for communication with the agencies we work with, are available and responsive to meet the treatment needs of our patients, and prioritize training and preventative education for the medical team. Above all, we are constantly improving our services to run most effectively, compassionately and professionally.

Licensed Vocational Nurse (LVN)

Licensed Vocational Nurse (LVN)

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