Account Associate - State Farm Agent Team Member

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Tim Grommersch - State Farm Agent

Posted 3 months ago

Full Time

Memphis, Tennessee

In Person

Smart Summary

Responsibilities

Manage customer accounts and act as a liaison between clients and agency departments to ensure success. Proactively market insurance and financial products while processing claims and policy changes.

Qualifications

You will manage customer accounts, update database information, and assist customers with policy changes and inquiries. You'll also process insurance claims and coordinate with underwriters, leveraging your strong organizational skills and attention to detail to improve customer relations and market relevant products.

Must Have Skills for ATS

Salesforce

Insurance

Job Description

Benefits:
  • One on One Coaching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Memphis, TN and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Tim Grommersch - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

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Tim Grommersch - State Farm Agent

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