Hourly Rate: $27.50

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Fulltime position

First & Second Shift

Working on Holidays & Weekends may required

Where great benefits lead to a life fulfilled.

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities
*Benefit Eligibility will vary by position

Site Specific Perks

Free On-Site Parking
Uniform Laundering
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Company branded winter coat, uniforms and work shoe stipend provided

As a Rooms Controller, a typical day will include:

Assigns a room according to guest requests and preferences whenever possible.

Reviews/Tracks/Accommodates requests for room/check-out changes when possible.

Performs duplicate reservation checks; block rooms.

Confirms reservations and cancellations.

Communicates to appropriate staff that there are guests who are waiting for an available room.

Organizes and coordinates check-in/pre-registration procedures for arriving groups.

Reviews requests for late check-outs and approves according to occupancy.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Rooms Controller at MVW:

Available to work various shifts, holidays, and both weekend days.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands.  Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true.  Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.   Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW

Rooms Control

Rooms Control

Boost Your Interview Chances