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BDC

V

Vachon Chevrolet Inc

Posted 3 months ago

Full Time

Mansfield, Massachusetts

In Person

Smart Summary

Responsibilities

The BDC Representative is responsible for following up with potential and existing customers via phone, email, and chat to generate leads and schedule sales appointments. They work closely with the Sales Manager to provide accurate quotes and ensure all customer expectations are met.

Qualifications

You have experience in a call center environment and possess excellent computer skills. You are able to communicate persuasively to set appointments and handle customer inquiries via phone, email, text, and chat.

Must Have Skills for ATS

Sales

Customer Relationship Management

Lead Generation

Appointment Setting

Customer Service

Computer Skills

Microsoft Office Suite

Job Description

Vachon Motor Group

BDC Representative

We have an immediate opening for a full-time BDC/ Internet Sales Agent to join our growing team. Enjoy the benefits of working with a customer-driven, family-owned dealer group.

Responsibilities:

  • Following up on all unsold customers and any special requests to be sure that all customer expectations are met.
  • Following up in a manner that results in the customer visiting the dealership.
  • Follow up with existing and potential customers to generate leads and close sales.
  • Contact customers based on current marketing incentives.
  • Schedule sales appointments and reschedule no-show customers.
  • Answer customer internet inquires by both email and phone.
  • Prospect follow-up calls, set appointments for sales.

  • Handling of incoming and outgoing phone calls, emails, texts and chats.

  • Work directly with the Sales Manager to provide penny-perfect quotes.

Qualifications:

  • Able to communicate persuasively with customers to set appointments.
  • Knowledge of call center environment.

  • Positive, outgoing, customer-friendly disposition

  • Excellent computer skills required.

Benefits:

  • Health, Dental, Vision & Life Insurance
  • 401(k)
  • Vacations & Discounts

V

Vachon Chevrolet Inc

1. Excludes L models. Not available with special financing, lease and some other offers. Take new retail delivery by 3/1/21. 2. Excludes L models. Must be a current owner of a 2007 model year or newer non-Chevy vehicle for at least 30 days prior to the new vehicle sale. Not available with special financing, lease and some other offers. Residential restrictions apply. Take new retail delivery by 3/1/21. Must be a GM Rewards Cardmember as of 1/4/2021 to receive Bonus Earnings. Bonus Earnings can be used on the purchase or lease of eligible, new 2021 or 2020 Chevy vehicles and can be used above applicable GM Rewards Cards program limits. Bonus Earnings may not be used on the 2021 Chevrolet Corvette. Bonus Earnings expire 3/1/2021. Cannot be combined with certain other GM offers. See dealer for details. Nontransferable. Only one Bonus Earnings offer per Account.
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