Description

Who is Wilson Farm?

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Who are we looking for?

Wilson Farm is hiring a full-time Bakery Sales Associate to join our Bakery Department. This position starts at $18/hour.

Primary Responsibilities:

Create a welcoming and positive customer experience
Advise customers on item selection; provide accurate information about products, pricing and availability and offer advice
Take orders from customers face-to-face, over the phone, or online; obtain customer details and billing information; work with the Bakery Manager and Production Manager to price orders appropriately; process customer payments; enter the orders correctly; efficiently convey orders to the Bakery Production Manager and staff, or to other Department heads and staff; and coordinate with various team members to ensure orders are filled
Keep customers informed about the order process and make follow-up calls as needed
Resolve customer complaints involving management as necessary
Set up bakery products and be ready for store openings/closings
Assist customers both in person and by phone with questions and selecting products
Stocking and replenishing shelves with appropriate products as needed
General clean up, organizing of bakery area to maintain neat appearance
“Writing" on some standard cakes - we will teach you!
Other related tasks as assigned by department Manager and Assistant Manager

Experience/Qualifications needed

Outstanding customer service skills, excellent work ethic
Enthusiastic, outgoing personality; positive attitude
Reliable/punctual - reliable transportation
Excellent communications skills - answering the phone and in person
Must be at least 18 years of age to hold this position

Work Schedule

Full-time (45-50 hours/week)
Schedule will be a mix of opening and closing on weekdays and weekend days
Holiday periods will require more hours and flexibility in schedule (which is greatly appreciated) to meet business needs

Physical requirements

Standing/bending/reaching for periods of time
Up/down stairs; in/out of coolers to access products for store retail floor
Must be able to frequently lift/move approx. 30+lb racks of baked good products

Benefits:

Competitive wages commensurate with experience.
Health and Dental insurance with generous premium contribution by Wilson Farm
401 (k) plan with employer match
25% employee discount
Friendly, customer-driven environment
Paid time off

Wilson Farm, Inc. is an E/O/E.

The term “locavore” was coined in 2005, but Wilson Farm has always believed that the best-tasting, most sustainable and nutritious foods are ones that have been grown close to home. We’ve been growing fresh, local, affordable produce for more than 135 years! On over 500 acres of land in Lexington, MA and Litchfield, NH, we produce over 125 varieties of fruit, vegetables, and herbs. Almost everything we grow is sold within just hours of being harvested, so you know our produce is the freshest around! We offer locally produced dairy and cheese, and a unique selection of grocery items from the region. Our kitchen and bakery regularly incorporate seasonal produce into their wide variety of daily delectables. We also offer our customers high-quality produce year-round through our unique relationships with farms and buyers around the world. Greenhouse grown and full of flavor, our international offerings are truly the best. Our staff are experts in food. These outspoken foodies can guide you to the tastiest and most healthy choices for you and your family. We care about what you eat!

Bakery Sales Associate

Bakery Sales Associate

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