Equipment Technician | South Bend, IN

VIXXO

Posted 3 months ago

Full Time

,

In Person

Smart Summary

Responsibilities

Perform reactive and preventative maintenance on commercial espresso, coffee brewing, and water systems within an assigned territory. Maintain strong customer relationships and ensure all service level agreements and safety rules are met.

Qualifications

You have at least one year of experience servicing equipment, preferably with electric and water systems, and a year in a customer-facing role. You are proficient with smartphones for various tasks and possess a valid driver's license with a clean record. The ability to lift 50 lbs is also required.

Must Have Skills for ATS

espresso machine repair

coffee brewing system repair

coffee grinding system repair

water system repair

testing equipment

smartphone proficiency

driving record

Job Description

                                                                                                                                      " $1500 SIGNING BONUS "

                                                                                                                                            "Quarterly Bonus"

                                                                                                                                           "Company Vehicle"

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes South Bend, IN, and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

THE ROLE:

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life by clicking here!

WHO WILL LOVE THIS JOB:

  • A creative problem solver: You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly.
  • A clear communicator: You are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals.
  • A constant learner: You are unafraid to ask questions and constantly strive to refine your technical expertise.

TOP 3 RESPONSIBILITIES:

  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
  • Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

QUALIFICATIONS:

  • At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
  • At least one year of experience in a customer-facing or customer-service role.
  • Must like coffee: Tasting is the final step in all repairs.
  • Smartphone proficient in inventory, managing, scheduling, and other tasks.
  • Must possess a valid driver’s license with a clean driving record.
  • Must be able to lift 50 lbs. without assistance.

What Vixxo has to Offer You:

  • Competitive base pay based on experience and certifications; quarterly bonuses based on performance
  • PTO, Floating Holidays, and six paid company holidays
  • Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
  • Employer-paid short-term and long-term disability insurance and life insurance
  • 401K Match
  • Professional and career development opportunities
  • Military Friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair Technicians, Coffee Retail Staff, Baristas, and Mechanical Repair Technicians.

VIXXO

At Vixxo Facility Solutions, we pride ourselves on delivering unparalleled expertise to create outstanding customer experiences. Our extensive service provider network, coupled with proactive analytics and our proprietary cost management platform, enables us to offer a wide array of services. These include comprehensive facilities management (whether individual or specialized), trade services, and project services tailored for multi-site businesses in the Convenience, Grocery, Restaurant, and Retail sectors. Today, we service over 3 million assets and 125,000 locations, provide more than 40 specialized trades, including HVAC-R, Food Service & Beverage, and have completed over 100,000 capital projects. We developed the first virtual technician assistant, an innovative AI tool that revolutionizes the way technicians diagnose and repair equipment by offering real-time guidance, troubleshooting, and feedback. At the end of the day, our purpose is to keep facilities, providers, and local communities running at their best.
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