Receptionist - Dispatch Coordinator

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SERVPRO of Oldsmar / Westchase

Posted 3 months ago

Full Time

, Florida

In Person

Smart Summary

Responsibilities

The Dispatch Coordinator is responsible for scheduling restoration teams to customer locations and managing incoming leads. They also handle routine business communications and maintain scheduling software for accurate routing.

Qualifications

You have a high school diploma/GED and prior dispatch, receptionist, or office experience. You are knowledgeable in relevant computer applications and can multitask while remaining detail-oriented.

Must Have Skills for ATS

dispatching

scheduling software

data entry

Microsoft Office Suite

CRM software

Job Description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Receptionist – Dispatcher  SERVPRO of Oldsmar/Westchase, Gainesville West, Alachua County West is hiring a Dispatch Coordinator!
Benefits:▪    Competitive compensation▪    Paid training▪    Career progression▪    Personal and professional developmentAnd more! As the Dispatch Coordinator you will assist with scheduling a team to the customer’s location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!  Key Responsibilities●  Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team●  Review and maintain the scheduling software so that appropriate teams are routed accordingly●  Perform detailed and accurate data entry●  Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications●  Collaborate and assist with other departments, as needed Position Requirements●  High school diploma/GED is required●  Prior dispatch/receptionist/office experience preferred●  Ability to multitask and to remain detail orientated●  Knowledge of local geographical area is preferred●  Must be knowledgeable in relevant computer applications Skills/Physical Demands/CompetenciesThis is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.  Pay starts at $15 - $18 an hour based on experience, with the possibility of overtime pay

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SERVPRO of Oldsmar / Westchase

SERVPRO of Oldsmar / Westchase is a locally owned fire and water cleanup and restoration company. SERVPRO’s are recognized and trusted nationally for both our restoration and professional cleaning work. From a small leak to a devastating water or fire damage event our SERVPRO team can help turn back the clock on the damage. Our technicians are certified by the IICRC and dedicated to restoring your home or business back to its pre-loss condition as quickly and efficiently as possible. We serve the greater Tampa area, Lake Fern | Westchase | Oldsmar | Cheval | Keystone East Lake Woodlands | Foxs Corner | Heritage Harbor | The Eagles | Waterchase
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