Veterinary Receptionist (FT/PT)

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Noahs Ark Veterinary & Boarding Resort

Posted 3 months ago

Full Time

, Maryland

In Person

Smart Summary

Responsibilities

Manage the front desk by coordinating appointments, communicating with clients, and maintaining accurate medical records. Provide compassionate client support and educate pet owners on preventative healthcare and veterinary services.

Qualifications

You have strong communication and customer service skills with a compassionate and professional demeanor. You are able to multitask and remain organized in a fast-paced environment, and you have a positive attitude and willingness to work collaboratively with others. Veterinary reception or animal care experience is preferred, but not required for the right candidate.

Must Have Skills for ATS

veterinary medicine

animal care

record keeping

customer service

Job Description

Join Our Team at Noah’s Ark Veterinary & Boarding Resort!

Noah’s Ark Veterinary & Boarding Resort is a privately owned small animal veterinary practice located between Baltimore and Annapolis, Maryland. We are looking for a Veterinary Receptionist who genuinely enjoys helping people, loves animals, thrives in a fast-paced environment, and wants to be part of a collaborative and supportive team.

At Noah’s Ark, our reception team does far more than answer phones — they help guide the client experience, advocate for pets, support the flow of the hospital, and often become the reassuring voice clients remember most. We’re looking for someone who communicates with compassion and professionalism, stays organized under pressure, and actively contributes to a positive, solutions-focused team culture.

Whether you have years of veterinary experience or are looking to grow within the field, we value attitude, teamwork, emotional intelligence, adaptability, and a genuine desire to learn.

What We Offer:
  • Flexible scheduling — full-time or part-time opportunities available
  • Growth and learning opportunities
  • On-the-job training and continued development
  • A supportive and collaborative team environment
  • A workplace that values both professionalism and personality
  • The opportunity to make a meaningful impact on pets and the people who love them
What You’ll Do:
  • Help create a welcoming, compassionate, and organized experience for clients and patients
  • Coordinate scheduling and appointment flow in a busy multi-service veterinary practice
  • Communicate with clients by phone, email, and in person regarding appointments, medications, records, and general questions
  • Support the veterinary team through accurate record keeping, organization, and proactive communication
  • Prepare for appointments by reviewing and updating client records and ensuring needed forms are ready in advance
  • Educate clients on preventative healthcare recommendations, products, and services that support their pet’s health and wellbeing
  • Assist clients with questions regarding medications, prescription diets, flea/tick and heartworm prevention, wellness recommendations, and other veterinary services
  • Maintain a clean, professional, and team-oriented front desk environment
  • Perform general administrative and clerical tasks including mail handling, document preparation, organization, and hospital communication support
What We’re Looking For:
  • Strong communication and customer service skills
  • Ability to multitask and remain organized in a fast-paced environment
  • Friendly, professional, and compassionate demeanor
  • Positive attitude and willingness to work collaboratively with others
  • Attention to detail and reliability
  • Veterinary reception or animal care experience preferred, but not required for the right candidate
About Noah’s Ark Veterinary & Boarding Resort

At Noah’s Ark Veterinary & Boarding Resort, we combine high-quality veterinary medicine with boarding, grooming, daycare, and pet wellness services — all under one roof. As a privately owned practice, we take pride in building meaningful relationships with both our clients and our team.

Our hospital values collaboration, compassion, growth, accountability, and continuous learning. We strive to create an environment where pets receive exceptional care and team members feel supported, respected, and empowered to grow professionally.

If you’re looking for a workplace where your work matters, your team supports one another, and no two days are exactly the same, we’d love to meet you.

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Noahs Ark Veterinary & Boarding Resort

NAVBR is a privately owned, full-service small animal veterinary practice proudly serving the Baltimore-Annapolis area. We are located in Millersville, Maryland, just 8 miles south of Baltimore-Washington Thurgood Marshall International Airport. Our facility's special features include a full-service cutting-edge veterinary hospital and a state-of-the-art boarding resort, supervised daycare programs, professional dog and cat grooming services, and a full retail area.
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