Benefits:

Opportunity for advancement
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Job File Coordinator

Location: Allentown, PA (18109) | Pay: $18.00 – $20.00 / hour

About the Role

Are you a detail-oriented professional who thrives on organization and process? SERVPRO Team Davis is seeking a Job File Coordinator to serve as the backbone of our restoration operations. In this vital role, you will manage the lifecycle of project documentation—from the initial lead to final invoicing.

You aren’t just filing paperwork; you are ensuring that our production teams, office staff, and customers stay perfectly aligned so we can restore homes and businesses efficiently. If you take pride in "getting it right the first time" and enjoy a structured, high-energy environment, we want to hear from you.

Why Join SERVPRO Team Davis?

Competitive Pay: Starting at $18–$20/hour based on experience.
Comprehensive Benefits: A robust package including health, dental, and vision.
Career Growth: We prioritize internal promotion and long-term professional development.
Supportive Culture: Join a team-oriented environment where your contributions are visible and valued.

Key Responsibilities

Project Lifecycle Management: Monitor and manage job files daily, ensuring a seamless transition from lead intake to final completion.
WIP Oversight: Maintain the Work-in-Progress (WIP) board to provide real-time accuracy for all active restoration projects.
Compliance Auditing: Review field documentation, scopes of work, and estimates to ensure full compliance with program requirements and industry standards.
Financial Integrity: Verify that all performed work is accurately documented and invoiced to ensure timely project closing.
Internal Coordination: Act as a central hub for Production and Project Managers to keep internal communications clear and projects on schedule.

What You Bring to the Team

Experience: 1+ years in an administrative, office support, or customer service role.
Technical Proficiency: Strong skills in Microsoft Office; experience with industry-standard estimating software is a significant plus.
Organizational Excellence: A proven ability to multitask while maintaining a high level of accuracy and attention to detail.
Education: High school diploma or GED.

Environment & Expectations

This is a primarily sedentary role based in our fast-paced Allentown office. Candidates should be comfortable with standard office movement (filing, standing, and lifting up to 15 lbs).

Note: Employment is contingent upon the successful completion of a background check. Each SERVPRO® franchise is independently owned and operated.

Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN. As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits. Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you. Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.

Job File Coordinator

Job File Coordinator

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