Client Success Coordinator

AO Globe Life

Posted 3 months ago

Full Time

Topeka, Kansas

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to guide clients through personalized benefit options and the enrollment process. Maintain digital records and build long-term client relationships through professional customer service and follow-up.

Qualifications

You have excellent communication and interpersonal skills, with the ability to work independently and maintain accurate digital records. You are comfortable using video communication tools and platforms, and possess a passion for helping others. While prior customer service experience is helpful, it is not strictly required.

Must Have Skills for ATS

Zoom

Windows

Job Description

AO Globe Life is hiring motivated individuals to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, or communications—or simply seeking a people-focused career with long-term growth—this opportunity offers a strong starting point. With hands-on training, structured mentorship, and pre-qualified client appointments, you’ll have the support needed to succeed from anywhere in the United States.


Key Responsibilities

  • Conduct scheduled virtual consultations with clients through Zoom

  • Guide individuals and families through personalized benefit options

  • Assist clients through the enrollment process with professionalism and clarity

  • Maintain accurate and organized digital records

  • Provide excellent customer service and timely follow-up communication

  • Participate in weekly training sessions and mentorship meetings

  • Build long-term client relationships based on trust and service


Qualifications

  • Strong interpersonal and communication skills

  • Organized, self-motivated, and comfortable working independently

  • Confident using video communication tools and digital platforms

  • Passion for helping others and contributing to meaningful work

  • Customer service or client-facing experience is helpful but not required


Requirements

  • Must be authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with a working webcam


What We Offer

  • 100% remote work environment

  • Flexible scheduling options

  • Pre-qualified client appointments provided — no cold outreach

  • Weekly pay via direct deposit

  • Long-term income growth through vested renewals

  • Full training and licensing support

  • Monthly and quarterly performance bonuses

  • Equity opportunities for qualifying team members

  • Clear career advancement pathways

  • Collaborative and mission-focused team culture


About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect their financial futures.

With a rapidly growing remote workforce, AO Globe Life is committed to building meaningful careers that combine flexibility, support, and purpose.


Interested in building a career that blends impact, flexibility, and opportunity? Apply today and take the next step in your remote career.

AO Globe Life

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