Account Representative

AO Globe Life

Posted 3 months ago

Full Time

Concord, New Hampshire

Fully Remote

Smart Summary

Responsibilities

Conduct scheduled virtual consultations via Zoom to guide clients through financial benefit options. Assist clients with the application and onboarding process while maintaining accurate documentation.

Qualifications

You possess strong communication and interpersonal skills, with the ability to confidently present information during virtual meetings. You are organized, self-motivated, and comfortable using digital tools and video conferencing platforms for remote client consultations.

Must Have Skills for ATS

Zoom

video conferencing

Job Description

If you’re ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.

AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you’ll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.


Key Responsibilities

  • Conduct scheduled virtual consultations with clients via Zoom

  • Listen to client needs and guide them through available benefit options

  • Clearly explain coverage details and answer questions with professionalism

  • Assist clients through the application and onboarding process

  • Maintain accurate documentation and follow-up communication

  • Participate in team meetings, training sessions, and professional development programs

  • Collaborate with peers and mentors to continually improve service and performance


What You’ll Receive

Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.

Flexible Scheduling
Structure your day in a way that supports both productivity and work–life balance.

Pre-Scheduled Client Consultations
Engage with individuals who have already requested information—no cold outreach required.

Comprehensive Training & Licensing Support
Structured onboarding, mentorship, and assistance with licensing requirements.

Weekly Compensation
Consistent weekly pay via direct deposit with additional performance-based incentives.

Recognition & Advancement Opportunities
Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.

Supportive Team Culture
Collaborate with a team that values professional development, accountability, and shared success.


Qualifications

  • Strong communication and interpersonal skills

  • Comfortable presenting information during virtual meetings

  • Organized and self-motivated while working in a remote environment

  • Able to use video conferencing platforms and digital tools confidently

  • Passion for helping individuals and families understand important financial protection options

  • Authorized to work in the United States

  • Access to a Windows-based laptop or PC with webcam and reliable internet connection


About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veterans’ organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.


Apply Today

If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.

AO Globe Life

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