Client Care Consultant

AO Globe Life

Posted 3 months ago

Full Time

Miami, Florida

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to review supplemental benefit options for veterans and their families. Guide clients through the enrollment process and maintain accurate digital documentation.

Qualifications

You have strong communication skills and a commitment to helping others, with the ability to conduct virtual consultations using a Windows-based laptop and reliable internet access. This role requires you to be authorized to work in the United States and possess a strong desire for professional growth in a supportive, remote environment.

Must Have Skills for ATS

Zoom

Job Description

We are hiring compassionate, service-driven professionals to support veterans and their families through virtual benefit consultations. This role offers the opportunity to continue serving your community from home while building long-term professional growth in a structured, supportive environment.

Clients request information about available benefit programs, and you will reach out to schedule and conduct virtual consultations. There is no cold calling, door-to-door outreach, or unsolicited prospecting.


What You’ll Be Doing

  • Contact individuals who have requested benefit information to schedule virtual consultations

  • Meet with clients via Zoom to review available supplemental benefit options

  • Guide veterans and families through enrollment with clarity and professionalism

  • Maintain accurate digital documentation and follow-up communication

  • Participate in team coaching sessions and professional development calls


Why Work With Us

  • Fully remote work environment within the United States

  • Inbound client interest — no cold outreach

  • Weekly pay via direct deposit

  • Comprehensive training and licensing support

  • Structured career development and leadership pathways

  • Equity opportunities for qualifying team members

  • A supportive team culture built on service and integrity


Qualifications

  • Must live and be authorized to work in the United States

  • Windows-based laptop or PC with a working camera

  • Reliable high-speed internet access

  • Strong communication skills and a commitment to helping others


About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, including union members, credit union members, and veterans. As a remote-first organization, we are committed to building meaningful careers rooted in service, stability, and long-term impact.

If you are ready to continue serving others while building a flexible, purpose-driven career, apply today.

AO Globe Life

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria