Loss Prevention Agent (Full Time)

UNIQLO

Posted 3 months ago

Full Time

Boston, Massachusetts

In Person

Smart Summary

Responsibilities

The agent is responsible for managing loss prevention and safety initiatives to protect company assets and employees. Key tasks include detecting shoplifters, conducting internal investigations, and preparing detailed incident reports.

Qualifications

You have a high school diploma or equivalent and basic computer application skills, including Excel, Word, and PowerPoint. You are able to work flexible schedules, including nights and weekends, and can physically apprehend shoplifters. Experience in retail loss prevention and investigations is preferred.

Must Have Skills for ATS

Excel

Word

PowerPoint

Job Description

Position Overview:

Starting Salary: $24.50-$25.00 / hour

Apply today to join our loss prevention team at our Newbury Street location in Boston's Back Bay neighborhood!

The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets.

Key Responsibilities:

  • Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.
  • Train store employees on LP policy and procedure and ensure compliance. 
  • Train store employees on safety policy and procedure and ensure compliance.
  • Detect and capture shoplifters according to company protocol.
  • Monitor potential employee theft suspicions. Partner with LP Manager to address concerns.
  • Prepare incident reports, accident reports and investigative reports according to company guidelines. 
  • Assist management in the investigation of employee policy & procedure violations.
  • Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc. 
  • Offer recommendations and solutions to potential loss/safety concerns.
  • Ensure complete confidentiality with regard to current and past investigations and outcomes.
  • Special projects as assigned.
  • Respond to alarm calls as needed and required in order to resolve all issues causing them.

Qualifications:

  • Ability to physically apprehend and assist in the detention of shoplifters as required.
  • Strong verbal and written communication skills are required. 
  • Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point. 
  • High school diploma or equivalent. 
  • Must be able to work for extended periods at a desk on a computer or standing/walking as required. 
  • Must be able to work a flexible schedule including nights and weekends. 
  • Experience in conducting investigations preferred. 
  • 1-2 years of retail Loss Prevention experience preferred.

Benefits:

  • We offer competitive compensation for Loss Prevention Agents starting at $24.50-25.00 along with a clear path to promotion opportunities every 3 months based on individual performance!
  • Career advancement opportunities for driven team members who consistently deliver strong results.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

UNIQLO

About UNIQLO LifeWear Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. About UNIQLO and Fast Retailing UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600.
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