Customer Representative

Farris Motor Company

Posted 3 months ago

Full Time

Jefferson City, Tennessee

In Person

Smart Summary

Responsibilities

Respond to customer inquiries and leads via phone, internet, and social media to schedule appointments for the sales team. Build relationships with customers and guide them through the vehicle buying process to ensure an exceptional experience.

Qualifications

You are a friendly, energetic, and outgoing individual with strong communication skills and a motivated work ethic. You will be responsible for connecting with customers, responding to leads, scheduling appointments, and delivering exceptional customer service to facilitate vehicle sales.

Must Have Skills for ATS

Customer Service

Sales

Lead Generation

Appointment Setting

Customer Relationship Management

Upselling

Communication

Job Description

Customer Experience Representative

$60,000–$100,000+ Opportunity | No Sundays | Paid Training

People Person? Competitive? Tired of Dead-End Jobs?

Farris Jeep is looking for energetic, outgoing people to join our growing Customer Experience Team.

This is NOT a boring office job where you sit behind a desk all day.

Your job is to connect with customers, respond to incoming leads, schedule appointments, and help create an incredible buying experience that leads to vehicle sales.

If you enjoy talking to people, staying busy, making money, and working somewhere fun — you’ll probably love it here.


Why People Love Working at Farris

We’re Family-Owned and Different

Farris Jeep has been family owned in East Tennessee for nearly 100 years.

That means:

  • No corporate drama
  • No micromanagement
  • No toxic dealership culture
  • Leadership that actually supports you

We’ve been voted one of the top places to work in the region because we believe employees should enjoy coming to work.


Massive Opportunity

We generate over 1,000 incoming leads every month through:

  • Internet inquiries
  • Phone calls
  • Social media
  • Marketing campaigns
  • Repeat customers

That means you’ll never sit around wondering where customers are coming from.

The opportunity is already here.


What You’ll Do

  • Respond to customer inquiries
  • Build relationships with customers
  • Set appointments for the sales team
  • Follow up with internet and phone leads
  • Help customers through the buying process
  • Deliver exceptional customer service
  • Work as part of a high-energy team

What We Offer

  • Top performers earn $60,000–$100,000+
  • Weekly base pay
  • Monthly performance bonuses
  • Paid training
  • Career advancement opportunities
  • Healthcare benefits
  • Matching 401(k)
  • Paid vacation and holidays
  • Employee discounts
  • No Sundays
  • No late nights

Qualified candidates may also be eligible for guaranteed pay during training.


Experience Is NOT Required

We are looking for personality and work ethic more than experience.

People who succeed in this role often come from:

  • Customer service
  • Retail
  • Hospitality
  • Restaurants
  • Call centers
  • Phone sales
  • Marketing
  • Office administration

If you are:

  • Friendly
  • Coachable
  • Motivated
  • Organized
  • Positive
  • Comfortable talking with people

…we can teach you the rest.


Growth Opportunity

This is not just an entry-level position.

At Farris Jeep, we promote from within and invest heavily in our team. Many of our managers started in roles just like this one.

If you want a career with real income potential, growth opportunities, and a company that values its people, apply today.

Interviews are being scheduled immediately.

Farris Motor Company

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