Job description

The Lexington Marriott City Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Night Audit Agent to help lead and deliver a quality customer experience at our property.

Job Summary

This position will be responsible for processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Running reports and rolling the date. This position is 10:30pm-7am

Core Work Activities

• Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
• Operate telephone switchboard station.
• Respond to and resolve guest requests, including wake-up call requests.
• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
• Review shift logs/daily memo books and document pertinent information in logbooks.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Count and secure bank.
• Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.

Job Type: Fulltime

Salary: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Weekends

Work Location: In person