From a small family business to a multi-billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.

The sales administrative position is responsible for administrative support to the sales, customer service, and engineering teams located in and working in connection to the Greer sales office location. In addition to the support role there is some order management duties in connection to the ship confirm process which flow in from the four main manufacturing locations. The primary focus of this position will be administrative as well as some office management responsibilities.

ESSENTIAL ACCOUNTABLILTIES:

• Answering and distributing incoming calls. 
• Keeping track of in/out board including visitors. 
• Sending, receiving & distributing mail & packages. 
• Maintaining closed order files- making new files, moving, and purging files at year end. 
• Purchasing office and break room supplies from Coupa. Once order is delivered, items will need to be checked off, put away and received in Coupa. 
• Ordering supplies from UPS- pouches & pkg, Ricoh- ink cartridges, USPS- Postage  
• HR Contact for the office- postings, brochures, random drug test contact. 
• Contacting plant manager to report problems with building and/or maintenance request. 
• Keeping kitchen supplies stocked, emptying recycle bin and maintenance/cleaning of Keurig machine. 
• Paying invoices for Iron Mountain (paper shredding services) & Johnson Controls (security system). 
• Assisting CSR clerical need: 
  • -Order validation by reviewing and matching purchase orders with sales orders. 
  • -Sending payment link to customers that pay by credit card.  
  • -Retrieving receipts after payment is made and submitting in TermSync. 
  • -Requests for invoices, shipping documents, tracking, etc. 
  • -Creating orders for Saint-Gobain in Allstate Moving System’s shipping portal. 
• Assisting Sales department: 
  • -Assisting with sales meetings by arranging and picking up lunch, making copies, etc.  
• Shipping product samples, which includes preparing commercial invoices for international shipments and pickups scheduled by the customer. 

• Check the Freight Terms for each order before ship confirming. If the terms are FREIGHT BEST, the freight cost (provided by the plant) must be added. Do not ship confirm until you receive freight. 
• Ship Confirm all orders in Oracle. Add freight charges, fuel surcharges, freight carrier with Pro or tracking number. 
• Email shipping documents as needed (Some customers require shipping documents to be emailed at time of shipping. See shipping instruction on packing slip for email addresses.  
• Validate invoices in Esker before 11am (Invoices will auto-send at 11am if not validated). 
• Attach credit card receipts and any requested shipping documents (see shipping instructions on packing slip).  
• Check shipping documents against Closed Order Report (emailed daily) to be sure they match. 
• File orders in closed order file. 
• Run Pending Shipments report before closing at month end to be sure all shipped orders have been billed. After everything is billed, mark billing as closed. 
• Other duties as requested by Supervisor.

• All other duties as assigned

REQUIREMENTS:

• Must have high level of integrity, trust, and ethical standards
• Must have good communication skills (written & verbal)
• Must be able to maintain composure
• Must be able to multitask and manage multiple priorities
• Must be motivated and possess a high attention to detail
• Must be computer literate and wiling to learn (Word, Excel, Access, Kronos, Workday)

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.