Patient Services Coordinator and Home Health Scheduler

A

Amedisys, Inc.

Posted 3 months ago

Full Time

Knoxville, Tennessee

In Person

Smart Summary

Responsibilities

The role focuses on coordinating patient assessments and optimizing clinician schedules to ensure efficient home health care delivery. It involves managing communications between patients, field staff, and care teams while monitoring hospitalized patients for follow-up.

Qualifications

You have a High School diploma or GED equivalent. Ideally, you possess one year of scheduling experience in a healthcare environment and one year of administrative experience in a healthcare setting. You excel in fast-paced environments, love problem-solving, and take pride in creating smooth, reliable workflows that directly impact patient care.

Must Have Skills for ATS

Oasis

Scheduling

Job Description

Overview

Shift - In office Fulltime Monday through Friday 8a to 5p Make a difference every day as an Amedisys Patient Services Coordinator!  Step into a role where every detail makes a meaningful difference. As a Patient Services & Home Health Scheduler, you’ll be the hub of coordination—ensuring timely patient assessments, aligning clinician schedules for maximum efficiency, and keeping communication flowing seamlessly across patients, clinicians, and care teams. If you excel in fast-paced environments, love problem‑solving, and take pride in creating smooth, reliable workflows that directly impact patient care, this is your opportunity to shine. Attractive pay
    • 19.00 to 22.00 
 What's in it for you
  • Choice of PPO or HSA medical plans with free telehealth.
  • Paid time off.
  • Up to $1,000 in free healthcare services with Amedisys HSA plan.
  • Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
  • Mental health support with up to five free counseling sessions through the Employee Assistance program.
  • 401(k) with a company match.
  • Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
  • Fleet vehicle program (restrictions apply) and mileage reimbursement.
  • And more.
*Benefit eligibility can vary by position and shift status.*Participation requires enrollment in an Amedisys medical plan.
Responsibilities

  • Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
  • Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
  • Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
  • Manages calls from patients and field staff related to scheduling issues.
  • Refers clinical and performance related issues to the clinical manager.
  • Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
  • Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
  • Runs all applicable reports and responds to work flow taking appropriate actions.
  • Assists with internal or external transfer of patients between care centers and/or hospice services.
  • May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
  • Performs other duties as assigned.

Qualifications

  • High School diploma or GED equivalent.
Preferred
  • One year of scheduling experience in a healthcare environment.
  • One year of administrative experience in a health care environment.
Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

A

Amedisys, Inc.

Since 2011, Beacon Hospice has been part of the Amedisys family. With a long tradition of care, Beacon Hospice continues to serve patients and families across the Connecticut, Massachusetts, Maine, New Hampshire and Rhode Island areas. Hospice is a gift – it gives people who are facing a life-limiting illness the freedom to live all the days of their lives by offering comfort, dignity, quality of life and time. Beacon Hospice is centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support for you – along with resources, information and emotional support for your family and caregivers. Hospice care is 100% covered by Medicare, as well as by most Medicaid and commercial insurances.
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