Scheduling Coordinator (Entry-Level)

Katapult Network

Posted 3 months ago

Full Time

Bloomington, Minnesota

In Person

Smart Summary

Responsibilities

The Scheduling Coordinator manages appointment scheduling, consultations, and logistical details for clients. They serve as the primary point of contact, providing professional customer service and maintaining client databases.

Qualifications

You have a Bachelor's degree and possess strong customer service skills, discretion, and critical thinking abilities. You are comfortable with various communication methods and managing logistical details in a professional and friendly manner.

Must Have Skills for ATS

Customer service

Critical thinking

Job Description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation’s top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We are currently recruiting an entry-level Scheduling Coordinator. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.

A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth.

What You Will Be Doing An A Scheduling Coordinator:

  • Provide professional, friendly customer service at all times
  • Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
  • Communicate appointment details with clients and answer questions as needed
  • Coordinate the scheduling of appointments and consultations
  • Manage logistical details for services and paperwork
  • Maintain records and client contact database
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Determine charges for services requested, collect deposits or payments, or arrange for billing

Our Ideal Scheduling Coordinator Candidate Has:

  • Discretion: act with prudence and circumspection, especially in the handling of confidential and private documents/data
  • Customer service orientation: proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
  • Self-control: Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations.
  • Critical thinking: use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Requirements To Be A Scheduling Coordinator:

  • Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetwork

Facebook: https://www.facebook.com/KatapultNetwork/

LinkedIn: https://www.linkedin.com/compa...

Other job titles we would consider: Scheduling Assistant, Scheduling Specialist, Scheduling Analyst, Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Human Resources Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant.

Katapult Network

People are more than just a resume. Jobs are more than just a list of tasks. At Katapult, we get to know YOU. By taking a human-focused approach to the job search, we're able to match college graduates with entry-level, professional jobs. Whether you're a job-seeker looking to start your professional career or a hiring manger seeking to build your future leadership at the entry-level, we're excited to be your partner in navigating the search process. Since 2015, we've specialized in working with college graduates at the entry-level and our team brings over 50 years of combined experience to work for YOU! Wondering if we work in fields that interest you? The short answer is, yes! Every industry needs its project managers, accountants, human resource generalists, customer support specialists, account managers, and business development reps (to name a few) and we're here to make sure that college graduates know that these opportunities exist. So whether you're committed to working in the finance industry, the private sector, logistics, or have no idea what those industries are like (or why college grads might want to join them), we're here for you. Have questions? Let's talk! We're proud to be an Inc. 5000 company.
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