Travel Assistance Consultant
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Hopesglobalgetaways
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Travel Assistance Consultant
Hopesglobalgetaways
Posted 3 months ago
Full Time
Broken Arrow, Oklahoma
Fully Remote
Smart Summary
Responsibilities
Assist clients with travel planning, including coordinating flights, hotels, and activities while managing reservations. Maintain clear communication with travelers regarding itinerary updates and handle booking modifications through internal systems.
Qualifications
You are a motivated and detail-conscious individual who excels at assisting others with travel planning. You will help clients by coordinating trips, providing reservation support, and maintaining clear communication to ensure smooth experiences. This role requires strong organizational skills and the ability to work independently in a flexible, remote setting.
Must Have Skills for ATS
travel coordination systems
supplier systems
booking systems
Job Description
About the Role
Our remote support division is continuing to grow, and we're looking for motivated, detail-conscious individuals to join the team as Travel Assistance Consultants. In this position, you'll help clients navigate the travel planning process by assisting with trip coordination, reservation support, and ongoing communication to help keep experiences running smoothly.
This role is well suited for individuals who enjoy assisting others, staying organized, and working independently in a flexible home-based environment. No previous travel industry background is necessary—comprehensive training and ongoing mentorship are included.
Responsibilities
- Work with clients to review travel interests, timelines, and vacation preferences
- Help coordinate travel components including hotels, cruises, flights, transportation, tours, and activities
- Check availability and review travel options through approved booking and supplier systems
- Keep travelers informed regarding confirmations, itinerary updates, and planning progress
- Respond to questions and support requests through phone, email, and online messaging platforms
- Assist with booking modifications, schedule adjustments, and follow-up communication
- Maintain detailed records and organized client information within internal systems
- Participate in remote onboarding sessions, training workshops, and continued development programs
What You'll Receive
- Fully remote work opportunity
- Flexible scheduling designed around independent workflow
- Step-by-step onboarding and training resources
- Ongoing mentorship and professional growth support
- Access to travel coordination systems and supplier partnerships
- Eligibility for travel-related perks, discounts, and incentive programs
- Advancement opportunities within a growing virtual team
Preferred Qualifications
- Strong customer service and communication skills
- Organized with excellent attention to detail
- Comfortable balancing multiple tasks in a remote setting
- Familiarity with email, web-based platforms, and basic computer systems
- Reliable internet connection and professional communication habits
- Self-motivated mindset with a willingness to learn
Requirements
- Must be at least 18 years of age
- Applicants must be authorized to work within the US UK, Mexico, Australia, Spain, or approved hiring regions
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Hopesglobalgetaways
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