Front Desk
C
Corporate Hospitality Service
C
Front Desk
Corporate Hospitality Service
Posted 3 months ago
Full Time
Orla, Texas
In Person
Smart Summary
Responsibilities
The Front Desk Admin manages incoming calls and emails to ensure client requests are handled efficiently. Additionally, they are responsible for maintaining office cleanliness and stocking supplies.
Qualifications
You have proven experience in a relevant field and possess strong customer service skills. You are proficient in managing incoming calls and emails, maintaining office organization, and demonstrating excellent communication and multi-tasking abilities in a fast-paced environment.
Job Description
JOB DESCRIPTION
FRONT DESK ADMIN
Reports To: Director of Office Administration
Job Type: Full Time
Hours Per Week: +40 hours
GENERAL DESCRIPTION
A Front Desk Admin maintains incoming calls and emails to ensure clients requests are completed in a quick and efficient manner. As well as assisting with the overall cleanliness and organization of the office.
RESPONSIBILITIES AND DUTIES
- Screen incoming calls to verify if the call is for front desk or another department
- Take in information from calls and translate it accurately into a que or transfer accordingly
- Communicate with all departments to ensure calls are routed to the correct person
- Maintain cleanliness of the breakroom
- Ensure snacks and office supplies are stocked
- Maintain reservations email and put in ques accordingly
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Efficient in a fast-paced environment
- Excellent communication skills
- Strong multi-tasking skills
COMPENSATION AND BENEFITS (AFTER 90 DAYS)
- Dental Insurance
- Health insurance
- Vision insurance
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