Account Manager-ITAD

C

CXtec Inc.

Posted 3 months ago

Full Time

Syracuse, New York

In Person

Smart Summary

Responsibilities

Provide operational and administrative support to the ITAD team, including PO entry, order follow-up, and account maintenance. Act as the primary point of contact for logistics requests and collaborate with internal teams to ensure timely service execution.

Qualifications

You have a BS in Business or Sales Management and at least 1 year of sales experience supporting infrastructure users. You must be proficient in managing multiple software platforms and possess excellent communication, presentation, and negotiation skills to handle a pipeline with multiple accounts.

Must Have Skills for ATS

ITAD

Salesforce

HubSpot

Excel

Job Description

About CXtec

For more than 45 years, CXtec has helped organizations maximize the value of their IT investments. As the largest secondary-market network hardware provider in North America, we deliver innovative lifecycle management and IT Asset Disposition (ITAD) solutions to organizations of all sizes across the globe.

SUMMARY: We are looking for an Account Manager-ITAD. As an Account Manager- ITAD you would provide overall support assistance to all ITAD team members, Work with ITAD Program Manager, ITAD AE’s, VP of ITAD to assist in details of PO Entry, Order Entry, Opportunity & Order follow-up, dormant customer follow-up, Sort and Settle reconciliation.

Compensation: Base Salary $60,000–$65,000 -Final compensation will be determined based on a variety of factors including geographic location, skills, relevant education, experience, certifications, and overall alignment with business and organizational needs.

ESSENTIAL FUNCTIONS:

  • Account Maintenance - responsible for assisting AE’s in maintaining minimum ABM marketing activity requirements. This includes dormant account follow up, existing account follow up, opportunity and transaction follow up.
  • Manage all account profiles, improve client utilization and maximize sales.
  • Assist VP of Global ITAD in
  • Manage sales orders and provide status in the form of sales reports and forecasts to the manager and/or the management team.
  • Suggest needed improvements to systems & procedures.
  • Communicate professionally both within the company and externally.
  • Liaison with all areas of the company to meet and exceed goals and customer needs.
  • Provide an atmosphere of positive teamwork.
  • Assume additional responsibilities as required.
  • Part Number Creation and Enter Asset Values
  • Maintain Client Job Trackers
  • Serve as primary POC for facilitation of logistics requests
  • Communicate directly with end user client, up to and including day of pickup
  • Post Pickup follow up to ensure all went well – both with carrier and customer
  • Support Order Entry Process
  • Assist in creating / completing audit reports and CODs
  • Collaborate with internal teams – Operations, Sales Support, ITAD team, etc. – to ensure timely execution of services and resolve issues
  • Track and maintain job requests from outside of CXtec (ERI, ReCloud, Guardian, Pivital) and work to process to final invoicing.

MINIMUM REQUIREMENTS:

  • BS in Business or Sales Management or related degree.
  • At least 1 years of sales experience selling or supporting hyper scale infrastructure users
  • Must have ability to handle multiple software platforms simultaneously and organize a collaborative sale support process to increase efficiencies of ITAD program manager, ITAD Account AE’s and VP.
  • Highly motivated with exceptional leadership and written/verbal communication skills.
  • Excellent presentation, negotiation, and persuasion skills.
  • Ability to manage a pipeline with multiple accounts and partners.
  • Ability to work independently and use sound judgment in decision making with a results driven orientation.
  • Ability to participate as a team member as well as a leader in a fast paced, team-oriented environment.

What We Offer

  • Health insurance and prescription drug coverage
  • Dental and vision insurance
  • Company-paid life insurance with voluntary life options
  • Company-paid short- and long-term disability coverage
  • Critical illness, accident, and hospital indemnity insurance
  • Flexible Spending Accounts (FSA)
  • Pet insurance
  • Traditional and Roth 401(k) with company match
  • Tuition reimbursement and Employee Assistance Program (EAP)
  • Paid vacation, sick/personal days, and holidays

Employment is contingent upon successful completion of a background check and pre-employment drug screening.

CXtec is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, marital or familial status, citizenship, or any other legally protected status.

C

CXtec Inc.

With over 40 years of industry experience, we are North America's largest secondary hardware provider, revolutionizing organizations to optimize their IT infrastructure, reduce costs, and extend the lifespan of their technology investments. We offer: equal2new®: Best-in-class brand of high-quality and reliable pre-owned equipment for your IT infrastructure RapidCare®: Aftermarket maintenance services that provide flexible options to lower operational expenses and right-size your support Atlantix Global Systems: A division of CXtec Inc., specializes in safe and secure IT Asset Disposition services, maximizing value while safeguarding your sensitive information. CABLExpress®: Another division of CXtec Inc., manufactures high-performance data center cabling products designed to be scalable and ready to handle your data requirements. We collaborate with our customers to provide sustainable IT solutions. You can get in touch with the experts to learn more about our services here 👉https://www.cxtec.com/contact/
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