Host/Hostess

BallenIsles Country Club

Posted 3 months ago

Full Time

, Florida

In Person

Smart Summary

Responsibilities

The Host/Hostess is responsible for welcoming and seating guests in the dining room while maintaining reservation books and telephone calls. They also supervise side work and assist service staff with bussing tables and taking cocktail orders.

Qualifications

You are a customer-focused individual with strong communication skills and the ability to work in a fast-paced environment. You can greet guests warmly, manage seating rotations, and maintain a high standard of cleanliness and service. While beginners are welcome, some prior experience is preferred.

Must Have Skills for ATS

Microsoft Office

point of sales (POS) system

Job Description

Treviso Bay Golf Club, located in Naples, FL, is pleased to announce an excellent career opportunity for a Full-Time Host/Hostess! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.     Whether you’re just kickstarting your career or have a long-standing passion for hospitality service and working with people, there’s an exciting new opportunity for you at Treviso Bay Golf Club. Gain first-hand, in-depth customer service experience and engage with travelers from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships.   Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Hosts & Hostesses receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room. Beginners are welcome – while at least a few months experience is preferred, it is not required for the position.   Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.   Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.   For more information on our open opportunities, apply today!   Responsibilities:
  • Welcomes each guest with a friendly greeting and escorts to their assigned table
  • Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
  • Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
  • Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
  • Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
  • Retains knowledge of all menu items, prices and general service procedures
  • Responsible for standards of appearance and cleanliness in all service areas
  • Remains visible on dining room floor and is easily accessible to guests, staff and management
  • Checks all tables before service to ensure proper settings
  • Communicates guest requests and concerns to the department manager
  • Incorporates safe work practices in job performance
  • Regular and reliable attendance
  • Performs other duties as required by supervisor
 Education and Experience Requirements:
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to read and speak English may be required in order to perform the duties of the job
  • Must complete Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of point of sales (POS) system
Working Conditions:
  • The employee often is required to stand, walk, talk, and listen
  • The employee must be able to lift up to 10 lbs. regularly
  • While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl
  • Noise level is moderate
  • Work extended hours during golf and holiday season
  • Work weekends and holidays
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
  • Healthcare Benefits – Medical, Dental, and Vision coverage
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
    Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.   About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com

    BallenIsles Country Club

    A premier gated community of privacy and prestige nestled in the heart of Florida's renowned Palm Beaches. Few country clubs in America offer golfers such a historic connection to the traditions of the game as BallenIsles. The three championship courses here were originally commissioned by John D. MacArthur in 1963 to serve as the home of the Professional Golfers'​ Association of America (PGA) and continue to this day to provide members with a wide variety of top-notch golfing experiences. Amid 1,300 pristine tropical acres, the tradition of great private clubs is flourishing in a community of 1,575 luxury homes, 54 holes of golf, 21 tennis courts 9 pickleball courts and a full breadth of outstanding amenities. BallenIsles'​ magnificent 115,000 square-foot clubhouse provides an elegant setting for member activities. A 62,000 sq/ft, Sports Complex including a Fitness Center, resort-style pool, full-service Cosmo & Company Spa & Salon highlights the Club's total commitment to a healthy member lifestyle. BallenIsles is at the heart of everything that makes Palm Beach Gardens famous for a rich, fulfilling lifestyle. With an average temperature of 75 degrees from November to April, it is easy to enjoy the myriad outdoor and cultural activities this area has to offer, including boating, fishing, water sports, theater, upscale shopping and evening entertainment. When it comes time for a getaway, Palm Beach International Airport is only a few minutes'​ drive.
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