Description

Are you someone who loves problem solving? Do you believe music can bring people together? If you want to contribute to the areas largest family-owned and operated music company, then we have a position where you can make a difference. Located in central Pennsylvania and Maryland, Menchey Music Service has served the needs of students, parents, music educators and local school music programs since 1936! If you have a passion for music and helping others on their musical journey, we would love to speak with you today!

In this job, you'll be working directly with customers - in-person, via phone, and through e-mail - to meet their musical needs by:

• Selling - instruments, accessories, print music, etc.
• Renting - band, orchestra & other instruments, accessible to everyone!
• Enrolling - new students for lessons at the Menchey School of Music!

Lesson Studio Coordinator duties include:

• Cultivating a community of musicians through in-store activities
• Organizing performance opportunities for students
• Developing positive relationships with teachers, parents, and students
• Communicating with staff, teachers, and management regarding promotions and events
• Assigning billing plans, ensuring payments, assisting with scheduling and maintaining student/teacher accounts

Other duties include:

• Troubleshooting customer issues and finding solutions
• Maintaining a clean and organized store
• Opening and closing the store according to policies
• Cash handling - daily balancing of cash drawer
• Training on instruments, new products, and sales techniques

This position is not a summer/seasonal position. No one looking for seasonal employment will be considered.

Requirements

Education and Experience

Required Experience:

• HS Diploma or GED
• General knowledge of musical instruments and written music with the ability to play at least one musical instrument
• 6+ months retail, customer service or sales experience

Necessary Competencies

• Interaction with Others - Oral and Written Communication
• Music/Instrument Knowledge – Basic understanding of types of musical instruments
• Technical Literacy – Proficient Computer Skill (MS Office especially Excel)
• Individual Contributor Competencies - Work Management and Dependability
• Interpersonal Relations - Social Abilities
• Job Knowledge - Accurate and Complete Work

COMPENSATION

Total compensation will include base compensation plus commissions, paid out monthly and if eligible, a bonus paid out yearly.

OUR BENEFITS

At our company, we prioritize the well-being of our team. That’s why we offer a comprehensive benefits package designed to support your health, work-life balance, and career growth. Our benefits include:

• Comprehensive health, dental, and vision insurance with optional Health Savings Account contributions
• Optional supplemental coverage, including life insurance
• 401(k) retirement plan with company match
• Paid time off: 6 paid holidays, 40 hours of flexible time, 40 hours of vacation, and 16 hours of personal time, as well as an accrual policy that includes increases based on seniority and year-to-year rollover.
• Employee discounts on our products and services
• Ongoing opportunities for professional development and training

Join a team that is committed to investing in your future and helping you thrive!

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at will” basis.