Description

Garner Foods is seeking a detail-oriented Operations Clerk to support daily operations through data entry, order processing, recordkeeping, inventory support, reporting, and cross-functional communication.

This role helps ensure accurate information flow between Logistics, Production, Purchasing, Quality, and other departments. The Operations Clerk supports inventory accuracy, production readiness, customer requirements, and documentation integrity through accurate and timely administrative support.

What You’ll Do

• Perform administrative and clerical tasks to support daily Departmental operations.
• Use computer systems, ERP systems, databases, forms, and other documentation tools to enter, update, access, generate, and complete information accurately.
• Assist in the preparation and processing of production orders, customer orders, inventory records, and other logistics-related documentation.
• Maintain production, inventory, order, and logistics records by entering data, updating information, filing paperwork, and ensuring records are complete and accurate.
• Generate reports on production performance, inventory activity, order status, efficiency, quality metrics, or other operational information as requested.
• Respond to emails, provide clerical support, and communicate information to appropriate departments or leaders.
• Monitor inventory levels of raw materials, packaging, and finished products and communicate potential shortages, surpluses, or discrepancies to appropriate departments.
• Coordinate with Purchasing, Logistics, Production, and other departments to support adequate supply, production readiness, and order fulfillment.
• Assist with inventory management activities, including inventory storage support, cycle counting, record updates, and workspace organization.
• Validate product information, order details, customer specifications, and related data for accuracy.
• Check and report defects, discrepancies, incomplete information, or concerns that may affect inventory accuracy, order processing, production readiness, or customer requirements.
• Collaborate with leadership, team members, and other departments to resolve issues, discrepancies, or documentation concerns.
• Follow company policies, safety expectations, GMP, SQF, HACCP, food defense, and site access requirements when applicable.
• Maintain a clean, organized, and professional work area.

What Success Looks Like

A successful Operations Clerk is accurate, organized, dependable, and able to manage priorities in a fast-paced operations support environment. This person understands that data entry, documentation, product information, inventory support, and communication directly affect production readiness, customer requirements, and operational performance.

Requirements

• High school diploma or equivalent.
• Proven experience in an administrative, clerical, logistics, manufacturing, production, or inventory-support role preferred.
• Proficient computer skills, including Microsoft Office Suite or related software.
• Working knowledge of ERP systems and ability to navigate computer-based systems preferred.
• Strong attention to detail and accuracy in data entry, documentation, and recordkeeping.
• Strong mathematical, reading, problem-solving, and analytical skills.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Effective verbal and written communication skills.
• Ability to work independently with minimal supervision and as part of a team.
• Ability to work overtime, holidays, weekends, or schedule adjustments as necessary.
• Ability to wear required PPE correctly when entering designated areas.
• Perform other duties as necessary

Preferred Qualifications

• Experience in a manufacturing, logistics, production, or inventory environment.
• Working knowledge of GMP, FDA, SQF, HACCP, food safety, inventory, or manufacturing requirements.
• Knowledge of production processes, logistics support, and inventory management principles.

Work Environment

This position primarily supports logistics administrative functions but may require entering warehouse, production-support, distribution, or non-climate-controlled areas as needed. Employees must follow applicable PPE, safety, GMP, food defense, and site access requirements when entering designated areas.

Equal Employment Opportunity

TW Garner Food Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.