First Impression Specialist-Knoxville Office

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Edfinancial Services LLC

Posted 3 months ago

Full Time

Knoxville, Tennessee

In Person

Smart Summary

Responsibilities

The First Impression Specialist manages the front desk, greeting visitors and ensuring a positive experience for all guests. They also handle administrative tasks such as visitor logs, badge management, and processing employee exit paperwork.

Qualifications

You will be responsible for creating a positive first impression for clients and visitors through front desk activities, including greeting guests and providing information. You will maintain a positive work atmosphere, ensure data confidentiality, and coordinate employee referral and bonus programs.

Must Have Skills for ATS

Customer Service

Administrative Support

Data Confidentiality

Visitor Management

Job Description

Description

General Purpose of Job

The First Impression Specialist is responsible for creating a positive first impression for clients and visitors front desk activity, which includes, greeting visitors, and providing information about Edfinancial Services. The position is crucial for ensuring that all guests and employees feel valued and welcomed from the moment the arrive.

Duties and Responsibilities (Daily and Monthly)

• Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers and management.

• Makes a POSITIVE difference every day!

• Responsible for the security of workstation and work area regarding the confidentiality of the data and the systems.

• Maintain CONFIDENTIALITY.

• Provide front desk coverage for our facilities.

• Order flower arrangements for employees as requested.

• Maintain open communication with the leadership team.

• Coordinate the employee referral and bonus programs and pay outs.

• Maintain and track visitor log.

• Maintain visitor and temporary employee badges.

• Prepare all exit paperwork to be sent out to the company and mail out to separated employees.

• Respond to unemployment requests.

• Other duties deemed necessary.

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Edfinancial Services LLC

Edfinancial Services provides exceptional customer-driven student loan servicing. In addition, we have created streamlined processes and higher education services specifically designed with schools in mind - such as call center capabilities, financial aid process outsourcing, and default prevention services (www.Edfinancial.com/HigherEducationSolutions). Perpetual motion is our constant state. We are absolutely driven to excel on behalf of our stakeholders - borrowers, schools, businesses, and state and federal agencies. We stay ahead of the technology curve in higher education. We anticipate new trends and respond with products that improve operational efficiencies and corporate compliance. Headquartered in Knoxville, Tennessee, Edfinancial Services also has satellite facilities in Little Rock, Arkansas.
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