Customer Care Pharmacy Specialist (Full Time)

L

Larkin Community Hospital

Posted 3 months ago

Full Time

Hialeah, Florida

In Person

Smart Summary

Responsibilities

The specialist handles new patient registrations, manages outbound calls, and provides clerical support for pharmacy services. They coordinate patient care with medical staff and ensure professional communication with patients and supervisors.

Qualifications

You have a High School Diploma or GED and a Florida State Pharmacy Technician license. You are experienced in pharmacy technician roles and possess basic PC skills, with bilingual English/Spanish abilities being preferred. You can effectively communicate verbally and in writing, maintain patient confidentiality, and handle stressful situations with professionalism.

Must Have Skills for ATS

Pharmacy Technician license (Florida)

Bilingual (English/Spanish)

PC skills

Job Description

Skills/Experience Required: Processes new patient registration by entering data into the appropriate system. Introduce Larkin Outpatient Pharmacy Services to patients as needed. Makes outbound calls to patients as needed and addresses questions and/or concerns via telephone. Performs clerical functions that support the provision of quality pharmacy services to patients. Coordinate patient care with appropriate medical and pharmacy staff. Offer courteous, compassionate, and reliable services to all patients. Identifies and communicates issues to the Pharmacy Supervisor as appropriate. Represents the organization positively and professionally. Other duties as assigned. 

High School Diploma or GED. 

State Pharmacy Technician license (Florida) license required 

Previous experience working as a Pharmacy Technician is highly preferred. 

Communicate effectively in writing and verbally. 

Basic level PC skills (for example: start up and shut down the computer, use the mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).

 Job function requires extended standing or walking.

 Maintains patient confidentiality at all times. 

Ability to handle difficult and stressful situations with critical thinking and professional composure. 

Complies with all organizational policies regarding ethical business practices. 

Bilingual (English/Spanish) preferred.

Work Schedule: Monday - Friday

L

Larkin Community Hospital

Larkin Community Hospital is an integrated healthcare delivery system accredited by the Joint Commission with locations in South Miami, Hialeah and Hollywood, Florida. Our network of acute care hospitals provide a complete continuum of healthcare services, including a full range of inpatient and outpatient services, home health agencies, Skilled Nursing facilities, Rehab centers and Assisted Living facilities in Miami-Dade and Broward County. Our South Miami campus consists of a 146 bed Statutory teaching hospital (the 3rd largest in Florida, offering 32 different training programs for physicians) and is the home of the state of the art Miami Neuroscience Center at Larkin, the Center for Advanced Orthopedics at Larkin, the Cancer Center at Larkin and the Florida Academic Dermatology Center at Larkin. Our Palm Springs Campus, is a 247 bed acute care hospital located in a 15 acre campus in Hialeah Florida, and includes a 7 story Medical Office Building. Larkin Community Hospital Behavioral Health Services, our hospital located in Hollywood, Florida, includes an inpatient behavioral health unit and also offers comprehensive behavioral health services.
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