Position Summary:

Chronic Care Staffing is seeking a detail-oriented and dedicated Virtual Certified Medical Assistant (CMA) to join our team in a fully remote role. This position provides a unique opportunity to deliver high-quality patient care from the comfort of your home while enjoying flexibility, professional growth, and competitive compensation. As a Virtual CMA, you will assist with virtual patient interactions, monitor care plans, and support physicians in delivering exceptional care.

Key Responsibilities:

• Complete Prior Authorizations and Referrals on a daily basis.

• Conducting outbound calls to patients to monitor their health status and follow-up needs.

• Performing phone triage to address patient concerns and directing clinical inquiries to physicians.
  

• Accurately documenting patient progress and intake data in our systems.

• Working collaboratively with physicians to ensure high-quality care delivery.
  

Qualifications:

• Active CMA Certification or Registration (nationally recognized).

• Previous telehealth experience is preferred but not required.

• Ability to sit, talk on the phone, and manage virtual workflows for extended periods.

• System Requirements: Must have a computer with an i5 or newer Windows processor and Windows Pro (not Home).

• Must live full-time in the United States and have reliable internet connectivity.

Compensation and Benefits:

• Pay: $18.00–$19.00 per hour.
• Incentives: $60 monthly technology stipend and a $500 quarterly bonus.
• Schedule: Full-time (40 hours per week), with 8-hour shifts available between 8:00 a.m. and 6:00 p.m.
• Time Off: 9 paid holidays per year and a PTO plan that increases with your tenure (11 days in year one; 16 days in year two).
• Support: Full benefits package including company-paid life insurance.

Work Environment:

• Fully remote position requiring a secure, HIPAA compliant workspace with high speed internet.

• Standard hours of availability are between 8:00 AM - 6:00 PM (flexible scheduling available).