Retail Team Leader - Full Time
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Goodwill Industries of West Michigan, Inc.
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Retail Team Leader - Full Time
Goodwill Industries of West Michigan, Inc.
Posted 3 months ago
Full Time
Fremont, Michigan
In Person
Smart Summary
Responsibilities
Assist store management in executing daily retail operations, including merchandise acquisition, pricing, and inventory rotation. Oversee personnel, volunteers, and clients while ensuring safety compliance and building maintenance.
Qualifications
You have a high school diploma or equivalent and at least one year of experience in retail operations. You are responsible for assisting store management with daily operations, including merchandise display, sales, and administrative duties, while ensuring safety and security compliance.
Must Have Skills for ATS
OSHA
MIOSHA
6S Checklist
Job Description
Our mission is to Change Lives through the Power of Work!
- Family-friendly hours
- Flexible schedule
- Paid Time Off & paid holidays
- Closed on major holidays
- Employee discount
- Caring & Inclusive culture
- Supports a great cause!
Primary Responsibility:
- Assist store management with the execution of daily operations of a retail store, excluding personnel issues.
- Assist store management with the following job functions.
- General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
- Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
- Overseeing all personnel, clients and volunteers assigned to the retail store.
- Directing training.
- Enforcing store procedures ad GIWM policies on a day-to-day basis.
- Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
- Enhancing security and loss prevention.
- Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
- Perform job functions of a Lead Cashier, Retail Associate, as required.
- High school diploma or equivalent required.
- Minimum of one year experience in retail operations required.
- Inside generally 100%, however, may include outside work on occasion.
- Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required.
- Available and on call for emergency situations at stores.
- Use of personal vehicle to conduct agency business, as needed.
- Some travel required for off-site meetings and coverage at other stores.
- Demonstrate accuracy with accounting and book keeping.
- Handle customer complaints in a courteous and responsible manner.
- Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
- Demonstrate ability to think independently in supervisor's absence.
- Meet production goals.
- Demonstrate quality control and accuracy with sorting and pricing guidelines.
- Kaizen principles: follow 6S Checklist, procedures, signage and layout.
- Maintain a good driving record, valid insurance, valid driver license.
- Maintain a valid powered industrial truck license, when required.
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Goodwill Industries of West Michigan, Inc.
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