Description

The Lord’s Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate and effective services to homeless men, women and children in our community.  We are an organization committed to building a varied workplace welcoming people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For and as a Best Place to Work in Florida.   

What makes us one of the best places to work, besides having mission-focused employees who live our core values?  

• Generous paid time off including vacation, sick leave, and holidays 
• Maternity/Paternity Leave 
• 401k with automatic 3% employer contribution 
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances  
• Employee assistance 
• Tuition Reimbursement 
• Flexible work environment 
• And much, much more! 

We are seeking an exceptional, self-motivated and enthusiastic individual to join our Women’s Services team to provide administrative support at our women’s residential housing programs.  This position will report to the Director of Women’s Services.  This position is in person and the hours are Monday – Friday, 8:30 a.m. – 4:30 p.m.  

Responsibilities Include:   

• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department. 
• Develop and implement a system for timely and accurate submission of staff expense reports, including support with scanning, uploading, coding, and follow-through to ensure completeness and compliance with organizational policies. 
• Develop familiarity with all agency programs and services to respond to general and community inquiries regarding programmatic/client information.   
• Greet guests and visitors in a courteous and professional manner.  Determine the nature of business and announce visitors to appropriate personnel. 
• Provide support to the campus staff including routing incoming mail.  Organize and maintain file system and file correspondence and other records.  Prepare outgoing mail and correspondence, including e-mail and faxes. 
• Accept, route and track in-kind donations (may require lifting up to 25 pounds).  Advise appropriate staff to ensure acknowledgement of gifts. 
• Coordinate resident appointments and referrals to outside agencies (i.e. health department, food stamps, mental health, job placement) as needed. 
• Assist and coordinate campus events as needed. 
• Order and maintain supplies and arrange for equipment maintenance. 
• Participate in community meetings. 
• Conduct initial intake of interviews for Client Advocates. 
• Oversee facility maintenance and operations including the upkeep of all living units, administrative offices, storage areas, laundry rooms, and food pantry. 
• Coordinate maintenance of apartments to ensure they are ready for residents to move in on scheduled move-in dates.  This includes inspecting apartments. 
• Take inventory of apartments and pantry to determine what items are needed. 
• Interface with maintenance, requesting and coordinating maintenance with Director of Property Management. 

Requirements

Requirements for the position include: 

• High school diploma or GED required. 
• One-year administrative experience. 
• Familiarity with homelessness, behavioral health, or housing services 
• Experience in a nonprofit or human services environment 
• Ability to operate business equipment used daily within the organization. 
• Must possess excellent organizational and administrative skills. 
• Must have exceptional computer skills, including Microsoft Office, and the ability to quickly learn computer applications for tracking client data.   
• Requires strong attention to detail.  
• Must have outstanding verbal and written communication skills.