Description

Essential Duties & Responsibilities

• Primarily responsible for meeting and exceeding sales objectives for the territory through representing Arthrex Austin, an independent agency authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals
• Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
• Identify the needs of new prospects and develop appropriate responses (written, telephone, and face-to-face)
• Cross-sell additional products or manage new product introductions as they become available
• Address any problems that arise at the accounts
• Support compliance and principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state, and local laws & regulations, accreditation & licenser requirements, and Company policies & procedures
• Work with Sales Managers by receiving coaching, training, or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed
• Maintain training in sales skills, product features/benefits, and other critical business applications
• Collect competitive data and remain current on industry, customer and competitive trends
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required

Requirements

Knowledge

• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
• Knowledge of Operating Room protocols and procedures
• Proficient in Microsoft Office Suite
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures

Skills & Abilities

• Strong written and verbal communication skills
• Excellent public speaking skills
• Ability to interact in a professional and courteous manner with clients, doctors, and staff at all times
• Ability to work collaboratively within a team as well as individually
• Highly organized and detail oriented in all assignments
• Strong follow through skills
• Ability to work independently and interact with all levels of management
• Accuracy, analytical skills and attention to detail are required
• Ability to handle sensitive and confidential information
• Ability to exercise good judgment and discretion
• Strong negotiation and closing skills
• Strong sense of urgency
• Strong multi-tasking skills; must manage responsibilities under strict deadlines

Education & Experience

• Bachelor's degree required
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Required to maintain vendor credentialing for assigned territory
• Ability to remain calm and professional in a surgery/ operating room environment
• Must be able to travel within assigned territory as required

Physical Requirements & Working Conditions

• Ability to lift up to 35 pounds on a regular basis
• Must be able to remain in a stationary position, often standing, for prolonged periods of time
• Moving around to accomplish tasks or moving from one worksite to another