Intern - CORP

Montage International

Posted 3 months ago

Internship

Irvine, California

In Person

Smart Summary

Responsibilities

The intern supports CRM initiatives including data validation, profile management, and quality assurance testing for the Montage Mobile App. They also assist with CRM roadmap delivery and strategic database health initiatives in collaboration with various corporate departments.

Qualifications

You have a passion for information technology and a desire to learn and grow within a dynamic hospitality environment. You possess strong communication and analytical skills, with knowledge of Microsoft Excel and basic financial analysis capabilities. Previous hospitality experience is preferred.

Must Have Skills for ATS

CRM

Microsoft Excel

Job Description

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

At Montage International It’s All Because of YOU!

Customer Relationship Management (CRM) Intern.

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage International we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage & Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility — join us.

The Corporate Customer Relationship Management (CRM) Intern supports key CRM initiatives, including data validation, hotel-driven projects, revenue management support, and profile data entry and configuration within the CRM platform.

Your Leadership

  • 20 hours per week, flexible based on business needs
  • Assist with CRM platform testing and profile management
  • Assist with quality assurance testing of the Montage Mobile App, helping to identify issues, validate functionality, and ensure a seamless guest experience in advance of the summer guest launch
  • Attend weekly third-party project vendor calls
  • Support CRM roadmap delivery in partnership with Revenue Management, IT, Sales & Marketing and L&D
  • Support strategic initiatives (such as database health quality) that elevate the golden guest profile framework across hotels
  • Complete UAT testing as required
     

About You

  • You are passionate about Information Technology
  • You are passionate about the associate experience
  • You are open to learning, developing, and growing both yourself, personally, and helping others do the same
  • You are trustworthy and have integrity

Must Haves

  • High school or equivalent education required.  
  • Previous hospitality experience and current hospitality discipline preferer.
  • Knowledge of computer programs including Microsoft Excel, math skills as well as financial analysis capabilities required
  • Excellent communication skills, both written and verbal
  • Self-motivated and detail oriented; a problem solver and project manager 
  • Quick learner with the ability to multi-task
  • Demonstrated commitment to maintain high level of confidentiality

Physical Requirements

  • Must be able to sit at a desk for up to five (5) hours per day
  • Walking and standing are required, and length of time may vary
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates; use of these senses will occur on a constant basis
  • Grasping, holding, sitting, walking, repetitive motions, bending over
  • Ability to lift and carry up to 50 pounds

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale for the Corporate Revenue Intern is $20.00. The pay scale is the base hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage International

Montage International, the ultra-luxury hospitality management company founded by Alan J. Fuerstman, features a distinctive collection of hospitality brands. Montage International encompasses the ultra-luxury brand Montage Hotels & Resorts, the new luxury hospitality brand Pendry Hotels & Resorts, Montage Residences, Pendry Residences, and the management of some of the country’s premiere golf courses and clubs. Founded in 2002, Montage Hotels & Resorts is an artistic collection of distinctive hotels, resorts, and residences. Pendry Hotels & Resorts, founded in 2014, is a collection of new luxury hotels for today’s cultured world travelers located in taste-making destinations. For more information, please visit www.montage.com and www.pendry.com.
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