Job Overview

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

Registers and verifies insurance and demographic information with the patient according to established guidelines.
Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
Researches and facilitates patients questions and concerns according to established guidelines and procedures.
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
Actively participates in creating and implementing improvements.
May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Preferred Qualifications

High School graduate or equivalent
Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services. We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you. We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service. Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management. Search for jobs and apply at https://www.fairview.org/careers.

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