Boarding Representative II

Maverick Payments

Posted 3 months ago

Full Time

Calabasas, California

Remote OK

Smart Summary

Responsibilities

The Boarding Representative II is responsible for onboarding new merchant accounts, managing activations, and performing quality control. This includes reviewing application data, keying account information, and communicating with partners to ensure accurate record completion.

Qualifications

You have a High School Diploma or equivalent and 1-2 years of experience in the merchant processing field, specifically working with software user interfaces. You are proficient with the Microsoft Office Suite, can navigate multiple system interfaces efficiently, and possess a typing speed of 40+ words per minute.

Must Have Skills for ATS

merchant processing

software user interfaces

Microsoft Office Suite

data entry

typing speed

Job Description

Exciting Opportunities at Maverick Payments!

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position: Reporting to the Boarding Manager, the Boarding Representative II is responsible for onboarding of new accounts, activations, and quality control of all new merchant accounts.
  • Reviewing daily assignment queue for account onboarding.
  • Reviewing application, pricing, and approval parameters to ensure record completion.
  • Keying and synching account data as required to ensure onboarding is accurately completed promptly.
  • Communicate with partners and staff members as needed in cases where additional information may be needed.
  • Data entry as required for completing corrections, action items and additional step request items.
  • Data sensitive maintenance requests
  • Account updates
  • Department related projects and assignments
  • Departmental communication for efficiently managing workload.
  • Attending required department meetings and training
  • Supporting specialized projects on an as-needed basis as directed by Department or Company leadership.
  • Other duties as assigned.
Qualifications:
  • High School Diploma or equivalent.
  • 1-2 years of experience working with software user interfaces within the merchant processing field.
  • Proficiency with Microsoft Office Suite.
  • Ability to navigate multiple system interfaces to key application information efficiently.
  • A typing speed of 40+ wpm
What We Offer:
  • Competitive Salary, Bonuses and Incentives.
  • Comprehensive employer sponsored health, vision, and dental insurance programs.
  • Paid time off, Paid Sick and Paid Holidays.
  • 401K plan with up to a 3% matching contribution.
  • Commitment to Career Development and Advancement.
  • Employee Recognition Programs
  • Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
Pay Range: $22 to $29/HR
This position will consider remote candidates in the following states: 
AZ, CA (Outside of LA Metro area), CO, FL, GA, ID, IN, KS, KY, MA, MD, ME, NE, NC, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA
 

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.

Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.

Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.

Maverick Payments

Maverick Payments is a full-service provider (FSP) with innovative technology designed for sales organizations and enablement platforms, such as ISOs, ISVs, vSaaS, agents, and banks looking to monetize payments at scale under their brand. Our payments stack enables monetization with quick go-to-market capabilities through our white-labeled dashboard and back-office infrastructure. With our card and ACH services, coupled with our proprietary gateway, fraud & chargeback tools, analytics, and other value-added solutions, we offer a singular, inclusive platform. Our dashboard is end-to-end with a complete API, digital onboarding, portfolio management, sub-reseller and user management, support ticketing, and so much more - fully supporting the entire lifecycle of merchant onboarding and management, plus downstream distribution. Headquartered in Los Angeles, our FSP infrastructure enables all operations to be handled in-house, including underwriting, risk management, and customer support. Our partner-focused approach ensures competitive pricing, transparency, and best-in-class services that build lasting, personal relationships with our partners and merchants. As a privately owned company, we take a nimble approach to ensure our clients receive unparalleled support. As a PCI Level 1 and SOC 2 Type II service provider, we adhere to the highest security standards.
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