inchcape
inchcape
Posted 3 months ago
Full Time
, Guam
In Person
Smart Summary
Responsibilities
Act as the first point of contact for customers by managing the vehicle service check-in process and directing them to the appropriate staff. Maintain the customer waiting area and provide administrative support to the service team.
Qualifications
You have a High School Diploma or equivalent and 1-2 years of customer service experience. You possess a valid Guam Driver's License, a friendly and professional attitude, and strong communication skills.
Must Have Skills for ATS
Customer service
Vehicle service check-in
Customer communication
Clerical tasks
Administrative tasks
Basic computer knowledge
Office equipment knowledge
Job Description
Atkins Kroll is looking for a friendly and customer-focused Greeter to join our Service team in Guam. As the first point of contact for customers visiting our service department, you will play an important role in creating a welcoming and positive experience while supporting daily service operations.
If you enjoy helping people, providing excellent customer service, and working in a fast-paced environment—we’d love to hear from you.
What you’ll do
• Welcome customers professionally and assist with the vehicle service check-in process
• Direct customers to the appropriate Service Advisor or department based on their needs
• Provide information on service processes, estimated wait times, promotions, and amenities
• Maintain customer waiting and refreshment areas to ensure a clean and comfortable environment
• Assist with vehicle tagging, service write-ups, and retrieval of completed vehicles
• Support clerical and administrative tasks including answering phones, filing, and preparing paperwork
• Assist the service team with daily operational support and customer communication
About you
• High School Diploma or equivalent required
• 1–2 years of customer service experience preferred
• Valid Guam Driver’s License required
• Friendly, professional, and customer-focused attitude
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and office equipment knowledge
• Reliable, punctual, and team-oriented
Start your journey
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.
What We Offer
• Paid Time Off (PTO) – Available based on eligibility and company policy
• Health and Life Insurance – Access to company-sponsored plans (eligibility applies)
• Retirement Savings Plan – Participation subject to plan terms
• Employee Discount Program – Discounts on company products and services
• Fuel Discount – Access to partner fuel programs
• Additional Leave Benefits – Includes applicable leave types per company policy
• Training & Development – Opportunities to learn and grow within the organization
Opportunity for everyone
At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.
About us
Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com
inchcape
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