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Pay range:

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Patient Access Scheduling Coordinator - Call Center (Downtown Bellevue)

Overlake Clinics, LLC (OC) is seeking a full-time Patient Access Scheduling Coordinator for our outpatient Call Center.

In this position, you will be responsible for facilitating incoming communications for Overlake Medical Clinics to support our primary care and specialty clinics, including Cardiology, Rehabilitation, Pelvic Health, and Anticoagulation. You will schedule routine and complex primary care and specialty appointments, while performing full patient registration at the time of the call. You will also answer routine insurance questions, and obtain and verify insurance eligibility. Work will be performed collaboratively with the back office teams through our messaging system and via phone call, to ensure patient needs are relayed in a timely manner.

Full-Time/40 hours per week

Monday-Friday / 8 hour Day Shift

Qualifications

• High School Diploma or equivalent required.

• one (1) year customer service experience required.

• Demonstrated strong customer service disposition required.

• 1+ years experience working in a high-volume call center environment preferred.

• Healthcare background preferred.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org