Service & Expo (Front of House)

M

MK BRANDS LLC

Posted 3 months ago

Full Time

Glendale, California

In Person

Smart Summary

Responsibilities

Manage the front counter flow, coordinate online and pickup orders, and ensure order accuracy before handoff to guests. Act as a liaison between the kitchen and front-of-house to maintain operational speed and a polished guest experience.

Qualifications

You have a strong sense of urgency, excellent communication and hospitality skills, and the ability to multitask under pressure. You are highly organized, detail-oriented, and comfortable working quickly while maintaining accuracy in a fast-paced, high-volume restaurant environment.

Must Have Skills for ATS

Armenian cuisine

hospitality

customer service

order accuracy

food safety

POS systems

online order management

delivery coordination

catering support

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Opportunity for advancement
  • Paid time off

SERVICE & EXPO — NOW HIRING

Nationally Recognized Glendale Restaurant (LA Times Top 101 • NYT Top 50 • Michelin Guide)

Pay:
$16.50/hr base + Guaranteed Total $20–24/hr
100% FOH & BOH tip pool — all tips go directly to the kitchen.

POSITION: Service & Expo  (1-2 positions available)
Part-time or full-time available

Mini Kabob is seeking a highly organized, fast-paced, hospitality-driven Service & Expo Lead to help manage front counter flow, guest experience, online order coordination, and order accuracy during high-volume service.

This role is critical to maintaining speed, organization, hospitality, and operational flow throughout service. The ideal candidate thrives in fast-paced environments, communicates clearly under pressure, moves with urgency, and takes pride in delivering a polished guest experience while supporting the kitchen and front-of-house team.

Responsibilities

  • Greet guests and assist first-time customers with menu navigation
  • Manage pickup flow, online orders, and customer handoff process
  • Check all orders for accuracy before handoff
  • Verify sauces, garnishes, modifiers, labels, and packaging details
  • Coordinate ticket flow between front counter and kitchen
  • Manage delivery driver flow and order staging
  • Monitor wait times and communicate delays proactively
  • Maintain organization and cleanliness of front counter and pickup areas
  • Restock beverages, sauces, utensils, labels, and packaging supplies
  • Identify missing items before orders leave the restaurant
  • Assist with catering order staging and large family orders
  • Help manage pacing and organization during high-volume rush periods
  • Support quick and professional guest issue resolution
  • Run food and assist service team as needed
  • Assist with phone calls and catering inquiries during slower periods
Qualifications

  • Strong sense of urgency and ability to multitask under pressure
  • Excellent communication and hospitality skills
  • Highly organized and detail-oriented
  • Ability to work quickly while maintaining accuracy
  • Team-oriented mindset with willingness to support all areas of service
  • Comfortable working in a fast-paced, high-volume restaurant environment
  • Prior restaurant, expo, hospitality, or counter-service experience preferred
Position Details

  • Full-time and part-time positions available
  • Competitive hourly pay + tip pool participation
  • Fast-paced, team-oriented environment
  • Growth opportunities within the company
Mini Kabob is a family-owned Armenian restaurant established in 1987, focused on quality ingredients, hospitality, and high-volume service with attention to detail.

M

MK BRANDS LLC

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