Installation Services Administrator

Chadwell Supply

Posted 3 months ago

Full Time

Tampa, Florida

Hybrid

Smart Summary

Responsibilities

The role supports sales teams and customers by managing HVAC, appliance, and water heater installation scheduling and diagnostic reporting. Key duties include processing invoices, completing warranty registrations, and assisting with vendor onboarding.

Qualifications

You have a high school diploma or GED, along with strong communication, organizational, and time management skills. You are proficient with MS Office Suite products (Word, Excel, PowerPoint, and Outlook) and SalesPad. Your strong verbal and written English skills will allow you to effectively manage customer and installer interactions.

Must Have Skills for ATS

MS Office Suite

Word

Excel

PowerPoint

Outlook

SalesPad

Job Description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the National Apartment Association's 2025 Best Workplace in the Supplier Category. 

Benefits that drive themselves

  • Competitive Hourly Wage of $18.00 / hour!
  • Full Time, Monday-Friday 9:00am - 6:00pm.
  • Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! 
  • We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
  • Employee discount program!
  • Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. 
  • Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!

Overview
The Installation Services Administrator supports sales team members, customers and partner installers handling HVAC, appliance, and water heater installations, service calls, and preventative maintenance. The role oversees diagnostic calls and findings, schedules all jobs, processes invoices, completes warranty registrations, monitors team email inboxes, and assists with the administrative requirements of vendor onboarding.

What you will need

  • A high school diploma or GED is required.
  • Strong communication, organizational and time management skills.
  • Strong verbal and written English language skills.
  • Strong interpersonal skills.
  • Proficiency with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad.

How you will make an Impact

  • Manage all diagnostic requests, reporting of findings, scheduling and invoice processing.
  • Register equipment for extended warranty coverage.
  • Monitor and respond to Installation Team related email communications.
  • Support Installer Onboarding by reviewing and processing vendor-onboarding emails.
  • Prioritize orders with past installation or service dates by coordinating with partner installers to confirm job completion and ensure timely invoice processing.
  • Assist coordinators by distributing invoice discrepancies and Medius-related requests.
#INDCS

Chadwell Supply

Chadwell Supply is the largest privately-owned supplier in multifamily, and we are proud of that fact. To us, being a family goes so far beyond ownership or the name on the trucks. It is about treating our customers like family too. We put people first and treat them the way we want to be treated ourselves. It sounds simple but it makes a huge difference. Our passion for the multifamily industry and for our customers is also expressed every day in local customer appreciation events, support for our local Apartment Associations, training opportunities through Chadwell University, and in just a simple helping hand from a rep or delivery driver in the field. We love going the extra mile in the communities we serve. Chadwell Supply has proudly earned several awards, including Tampa Bay Times Top Work Places every year since 2020, a USA Today Top Work Place since 2024, a Top Employer for National Apartment Association (NAA) since 2023, and the NAA's 2022 Supplier of the Year, just to name a few. Chadwell Supply Cares is an initiative that highlights national organizations working within the multifamily industry to make a difference across the country. Our primary national nonprofit partners include the following: Apartment Life, Hatching Hope, Move For Hunger, Entryway, Onbikes, and more! Visit ChadwellSupply.com to learn more. Or call 888-341-2423 to connect with our team today.
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