Ford Phone Sales Rep

AutoFair Automotive Group

Posted 3 months ago

Full Time

Haverhill, Massachusetts

In Person

Smart Summary

Responsibilities

The representative is responsible for handling customer inquiries via phone, email, and live chat to schedule sales appointments. They provide initial product and financing information while utilizing a CRM system to track leads and follow up with potential customers.

Qualifications

You have previous customer service experience and strong computer skills. You are a team player with a prompt, courteous, and enthusiastic personality, ready to answer customer calls and establish follow-up appointments.

Must Have Skills for ATS

CRM

phone skills

email skills

live chat

Job Description

AutoFair Ford of Haverhill is seeking a Phone Sales Representative to join our team. Are you currently working as a waiter or waitress and wish you could make more money with better hours? Do you want a job where you can grow and experience endless opportunities? Are you passionate about helping customers? Do you have phone and email skills? Apply today!

Benefits:

  • Aggressive & Rewarding Compensation Package
  • Medical, Dental, Vision, Life and Disability
  • 401 K Plan with company match
  • Paid vacation
  • World-class training and professional development
  • Growth opportunities for career advancement
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Flexible Work Schedule
  • Health and wellness

Responsibilities:

  • Answer customer calls and establish follow-up with sales appointments
  • Greet opportunities and provide pre-set proposals.
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Requirements:

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

AutoFair Automotive Group

AutoFair is a leader in automotive retail sales in the states of New Hampshire and Massachusetts and continues to work hard building a reputation for honest pricing and quality customer service. For more than 25 years, AutoFair has served the New Hampshire, Massachusetts and surrounding areas as a new and pre-owned auto dealership as well as a strong supporter of the community. Business New Hampshire Magazine ranks AutoFair as one of New Hampshire's Top 10 Private Companies. AutoFair employs more than 500 people and is one of the largest private employers in the state.
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