Housekeeper

G

Generation Hospitality Group

Posted 3 months ago

Full Time

Billings, Montana

In Person

Smart Summary

Responsibilities

Maintain a clean and safe environment by sanitizing guest rooms, offices, and common areas. Ensure all facilities meet organizational and regulatory standards while responding promptly to housekeeping requests.

Qualifications

You have a high school diploma or equivalent and previous housekeeping experience is preferred but not required. You are detail-oriented, reliable, and possess the physical ability to perform cleaning tasks for extended periods. You can understand and follow instructions in English and work effectively both independently and as part of a team.

Must Have Skills for ATS

cleaning chemicals

PPE

housekeeping equipment operation

Job Description

About The Role

As a Housekeeper in our Housekeeping department, you will play a key role in maintaining a clean, safe, and welcoming environment for all guests, visitors, and staff. This hourly, full-time position is ideal for someone who is detail-oriented, reliable, and committed to high standards of cleanliness and customer service. You will work both independently and as part of a team to ensure rooms, common areas, and facilities are maintained to organizational and regulatory standards, while responding promptly and professionally to cleaning and housekeeping requests.

What You'll Do

  • Clean and sanitize guest rooms, offices, restrooms, and common areas according to established standards and checklists
  • Dust, sweep, mop, vacuum, and polish floors and surfaces in assigned areas
  • Change linens, make beds, and replenish towels, toiletries, and other guest or staff supplies
  • Empty trash and recycling containers, replace liners, and ensure proper disposal of waste
  • Clean and disinfect high-touch surfaces (e.g., doorknobs, light switches, phones, railings) on a regular schedule
  • Inspect rooms and areas for cleanliness, maintenance issues, and safety hazards, reporting any concerns promptly
  • Use and store cleaning chemicals and supplies safely, following all safety and handling guidelines
  • Operate housekeeping equipment such as vacuums, floor machines, and carts in a safe and efficient manner
  • Follow department procedures for lost and found items, key control, and access to secured areas
  • Respond to cleaning or housekeeping requests from guests, visitors, or staff in a courteous and timely manner
  • Restock housekeeping carts, closets, and storage areas to ensure adequate supplies for each shift
  • Adhere to all infection control, safety, and security policies, including proper use of personal protective equipment (PPE) when required
  • Collaborate with supervisors and team members to prioritize tasks and ensure daily workload is completed
  • Participate in training sessions and staff meetings as required to maintain knowledge of policies, procedures, and best practices

Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping, janitorial, or custodial experience is preferred but not required; training will be provided
  • Ability to understand and follow written and verbal instructions in English
  • Strong attention to detail and a commitment to high standards of cleanliness and presentation
  • Ability to work independently with minimal supervision and as part of a team
  • Reliable and punctual, with the ability to work a full-time hourly schedule, including weekends, evenings, and holidays as needed
  • Physical ability to stand, walk, bend, reach, and stoop for extended periods of time
  • Ability to lift, push, and pull up to 30–50 pounds with or without reasonable accommodation
  • Willingness to work with cleaning chemicals and follow all safety and handling procedures
  • Good interpersonal and customer service skills, with a professional and respectful demeanor at all times
  • Ability to maintain confidentiality and respect the privacy of guests, visitors, and staff
  • Eligibility to work in the country of employment and ability to pass any required background checks or health screenings

G

Generation Hospitality Group

Generation Hospitality Group is a performance‑driven hotel management company committed to delivering strong, sustainable results for branded and independent properties. We leverage innovative revenue strategies, disciplined operational leadership, and a culture of accountability to enhance asset value, elevate guest experiences, and build enduring partnerships with hotel owners and investors.
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