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Concord Hospitality Enterprises
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Concord Hospitality Enterprises
Posted 3 months ago
Full Time
Austin, Texas
In Person
Smart Summary
Responsibilities
Manage overnight front desk operations, including guest check-ins, check-outs, and handling inquiries. Process daily revenue transactions and ensure hotel safety and security during the night shift.
Qualifications
You have previous hotel front desk or hospitality experience, along with strong attention to detail and organizational skills. You are dependable, responsible, and able to work independently, with a professional and customer-service oriented approach to handle overnight front desk operations and ensure smooth night-time business processes.
Must Have Skills for ATS
Credit card processing
Reservation systems
Front desk operations
Customer service
Job Description
Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the overnight shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.
Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
Handle phone system, reservations, and guest inquiries.
Perform check-in and check-out procedures.
Verify, balance, and review hotel room availability and transactions.
Prepare folios for departing guests.
Maintain lobby appearance and assist with AM breakfast setup if needed.
Monitor hotel safety and emergency procedures during the night shift.
Previous hotel front desk or hospitality experience preferred.
Strong attention to detail and organizational skills.
Dependable, responsible, and able to work independently.
Professional and customer-service oriented.
Pay rate = $22.00 per hour
Competitive wages
Medical, dental, and vision plans
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!
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Concord Hospitality Enterprises
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