HANGERS OF HOPE

SUMMARY 

To process donations from donors to retail. This includes, but not limited to, accepting, sorting and pricing donated items. This includes but is not limited to compliance with company policies and standards, procedures, and the Hangers of Hope Thrift Stores’ Mission Statement. 

ESSENTIAL FUNCTIONS OF THE JOB

 1. Is able to daily perform any of the required job duties within the production team. This includes all requirements related to accepting donations, presorting and pricing merchandise. 

2. As needed, welcome donors in a timely manner in a way that they feel confident that Bethesda appreciates them and understands their value. 

3. As needed, handle the receiving and donation process with the utmost respect and care including, greeting the donor, assisting in unloading donations, telling the Bethesda story, repeating details back to donor and issuing a receipt. 

4. Help maintain clean and well-organized reception, presort and processing areas. 

5. Maintain clean and well-organized personal processing station. 

6. Adhere to, daily, all employee policies and procedures outlined in the Employee Policy and Procedures manual and the Bethesda Mission Statement. 

7. Ability to recognize quality merchandise and effectively seek guidance on pricing from Production Manager. 

8. Work with and effectively communicate with the Production Manager, other processing employees and donors on a daily basis. 

9. Daily serve with fellow employees so that there is a healthy and productive work environment. 

10. Adhere to daily and weekly production goals. 

11. Ability to produce quick and accurate work in a fast-paced environment. 

12. Understand and comply with policies and procedures related to donated items, including prohibited items and pricing guides. 

13. Effectively use the donation receiving script to communicate appreciation, the Bethesda Story, and Beyond the Rack to donors.

 SPIRITUAL GUIDELINES 

1. Practicing believer in the Lord Jesus Christ. 

2. Belief that the Bible is God’s true Word. 

3. Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity.

PHYSICAL/ENVIRONMENTAL DEMANDS 

Stand – up to 100% of a standard work day. 

Walk – up to 75% of a standard work day. 

Sit – less than 10% of a standard work day. 

Use hands to perform required duties – up to 100% of a standard work day. 

Lifting and Bending – up to 75% of a standard work day. 

Talk or hear – As needed throughout a standard work day.