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Specialist Reservations Admin

Hilton Grand Vacations

Posted 3 months ago

Full Time

Orlando, Florida

Remote OK

Smart Summary

Responsibilities

Perform back-office administrative duties supporting Owner Services, Destination Xchange, and Hotel Reservations. This includes processing transactions, managing documentation, and collaborating with internal departments and external partners.

Qualifications

You have experience in back-office administrative duties supporting operational functions such as Owner Services, Exchange, and Hotel Reservations. You are adept at processing various transactions, managing documentation, and performing quality assurance on reservations, with the ability to collaborate effectively with internal and external partners.

Job Description

Responsible for various back office administrative duties that support operational functions spanning Owner Services, Destination Xchange and Hotel Reservations. Duties may include processing various reservation, exchange, and payment transactions, document administration, reservation QA processes, and other tasks which may require direct collaboration with Owners, Hotel Guests, internal Diamond Resorts departments and/or third party business partners/service providers.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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