Automotive Service Advisor – Chrysler, Dodge, Jeep, Ram (CDJR)

C

CMA's CDJR of Martinsburg

Posted 3 months ago

Full Time

Martinsburg, West Virginia

In Person

Smart Summary

Responsibilities

Greet customers to assess service needs and communicate repair recommendations and timelines. Partner with technicians and use CDK systems to ensure accurate and timely vehicle repairs.

Qualifications

You have customer service experience, strong communication skills, and computer proficiency. You are eager to learn and help others, and possess a valid driver's license with a clean driving record.

Must Have Skills for ATS

CDK

customer service

Job Description

Description

Automotive Service Advisor

CDJR is seeking a motivated Automotive Service Advisor to join our growing service team. If you enjoy helping customers, solving problems, and working in a fast-paced dealership environment, this is a great opportunity to grow your career with an employee-owned company.

Why Join CMA?

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company match
  • Ongoing training and career advancement opportunities
  • Employee discounts on vehicles, parts, and service
  • Modern facilities
  • Sundays off for work-life balance
  • Rotating shifts and weekends 

Requirements

What You’ll Do

  • Greet customers and assess service needs
  • Communicate service recommendations and timelines
  • Partner with technicians to ensure accurate, timely repairs
  • Use dealer management systems (CDK) to support workflow
  • Build strong customer relationships and loyalty
  • What We’re Looking For

What We're Looking for

  • Customer service experience (any industry)
  • Strong communication and computer skills
  • Desire to help others and learn
  • Valid driver’s license with a clean driving record
  • High school diploma or equivalent
  • Automotive service advisor experience is a plus but not required. Training is provided.
  • Ability to pass background check and drug screen

Ready to Grow Your Career?

If you’re passionate about customer service and want to build a future with an employee-owned company, we’d love to talk. Apply today and join a team where your voice—and your career—truly matter.

C

CMA's CDJR of Martinsburg

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