First Choice Health Centers is looking for a bilingual Medical Assistant to work alongside our Chiropractors in our newly expanded Pain Management Center providing direct care services including patient engagement and care coordination within the communities of East Hartford. This position is accountable for independently performing a full range of tasks in delivery of patient care in an outpatient setting.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
• Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
• Company paid Life insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Complimentary premium Calm membership for you and 5 additional memberships you can share (#1 mental health app)
• Recognition programs
• Paid Basic Life Support certification with renewal every 2 years.
• Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night on Tuesday until 6 pm but you will get out on Friday at 3 pm.
• The hourly range for this position is $17.50 - $22/hour. Pay is based on several factors including but not limited to work experience certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

Minimum Knowledge, Skills & Abilities Required:

• Experience with an electronic health record
• Knowledge of medical terminology

Experience and Training:

• Graduate of an Accredited Medical Assistant Program
• Certified Medical Assistant is a plus
• 1 + years of MA experience
• BLS Certification

Standard Job Duties:

• The ideal candidate will play a crucial role in providing exceptional patient care and support within our chiropractic practice
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per process, responding to patient phone calls and documenting patient interactions
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Document all patient interactions and other clinical activities accurately and timely in the electronic health record
• Schedule tests, treatments and follow up visits on behalf of patients, assist patients with identifying suitable outside resources and other services where appropriate
• Monitor task list (telephone encounters) in order to respond in a timely manner, follow up on overdue orders and monitor status of critical referrals
• Adhere to all patient safety standards and infection control guidelines
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork.

First Choice is a drug-free workplace. Candidates are required to pass a drug test, including marijuana, before beginning employment. 

COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.