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CMA/RMA - Family Medicine - Midtown - Full Time

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Wilmington Health PLLC

Posted 3 months ago

Full Time

Wilmington, North Carolina

In Person

Smart Summary

Responsibilities

Administers nursing care and treats patients in a medical office under the direction of clinical providers. Responsibilities include preparing patients for exams, administering medications, and managing patient records and triage.

Qualifications

You have an active CMA or RMA certification and have successfully completed an accredited Associate's Degree program in Medical Assisting or an accredited CMA program. You are skilled in preparing patients for examinations, administering medications, collecting patient data, and maintaining Electronic Medical Records.

Must Have Skills for ATS

CMA

RMA

Medical Assisting

Electronic Medical Records

EMR

prior authorizations

Job Description

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

Administers nursing care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following duties.

Essential Duties/Responsibilities: 

  • Prepares patient for and assists with examinations
  • Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
  • Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
  • Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications.
  • Conducts specified laboratory tests
  • Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
  • Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
  • Responsible to respond to/triage patient phone calls and messages
  • Educates patients and instructs on any medications, treatment plans, etc.

QUALIFICATIONS

Required:

  • Active CMA or RMA Certification from accredited association.
  • Successfully completed and passed an accredited Associates Degree program in Medical Assisting or an accredited CMA program.

Preferred:

  • One year clinical experience

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Physical Demand

Required?

Frequency

Standing

Continuously

Sitting

Frequently

Walking

Continuously

Kneeling/Crouching

Rarely

Lifting

Rarely

Certified Medical Assistant (CMA) Competencies

General

  1. Customer Service 
  2. Professionalism/Integrity/Responsibility
  3. Teamwork/Process Focus
  4. Dependability/Punctuality
  5. Interpersonal Relationships/Communication
  6. Judgment/Decision Making/Problem Solving
  7. Quality/Quantity
  8. Initiative
  9. Safety/Housekeeping
  10. Organizational Skills/Time Management
  11. Meds/IVs
  12. Specimen Collection
  13. Assessment Skills
  14. Phone Skills/Triage 
  15. Equipment Use/Maintenance
  16. Procedures
  17. Computer Knowledge
  18. Documentation

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Wilmington Health PLLC

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty clinic with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. In 2013, Wilmington Health was named a 2013 Acclaim Award Honoree by the American Medical Group Association (AMGA). The prestigious honor is awarded annually to only three national healthcare organizations. Previous esteemed Acclaim Award Honorees include Mayo Clinic Health System, Johns Hopkins Medicine, and The Cleveland Clinic. Wilmington Health’s drive to become a High Performance Health System (HPHS) began over five years ago by taking a programmatic approach involving a three part system of change including direction setting by our leadership, process improvement at the ground level, and a redesign of the most elemental processes throughout the organization. A priority was given to paying careful attention to metrics, analysis, and critical assessment of each innovation and how these changes may affect the total cost of care. Only by understanding each of these aspects at work, was the organization able to pragmatically and intelligently design a future approach to the provision of healthcare. Additionally, Wilmington Health leadership began to put greater focus on creating a culture of change within the organization, understanding that this is the most powerful tool in any transformative process. Included were new and improved support systems for staff and providers and development of an inspirational approach to leading the entire team to provide patient-centered healthcare. July 2012, Wilmington Health partnered with Blue Cross and Blue Shield of North Carolina to form an ACO agreement. This was the first insurer-provider Accountable Care Organization in the region.
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