Take your career to new depths and put your skills to work in a one-of-a-kind setting by becoming a part of the premiere aquarium showcasing the Gulf of Mexico and Caribbean Sea. The Texas State Aquarium provides high quality, entertaining programming through education, conservation, and wildlife rehabilitation. We strive to provide our guests with an exciting, educational, and memorable experience.
Responsibilities include but are not limed to:

Provide application support to all departments as needed.
Responsible for the design, installation, integration, testing, documentation, monitoring, configuration management, disaster recovery/business continuity and ongoing maintenance of all TSA applications.
Schedules and implements major and minor software releases as well as emergency service and/or security packs for computer and server operating systems.
Schedule and implement major and minor software updates for all network devices, including switches, routers, and firewalls.
Provides network and application access by assigning roles and maintaining security for auditing purposes.
Responsible for managing PC and server management applications, including MDM, security and operational policies.
Monitor and responds to notification-related aspects of the network and computing environment
Responding 24/7 to monitoring of system and network health, utilization, performance, and security across all assigned platforms and takes the necessary steps to address any alert or notification.
Develop and provide management reporting and dashboard of performance and other key information as defined.
Manage, lead, own and/or participate in IT projects and tasks as outlined by management.
Will oversee and coordinate work of contractors as required.
On call and after-hours support required.
Performs other duties as assigned.
Abide by all TSA policies and procedures as outlined in the Employee Manual.
Comply with safety policies, practices, and procedures. Report all unsafe work practices to supervisor and/or Human Resources.

Knowledge, Skills, and Abilities Required:

Configuring and management of Microsoft Active Directory
Knowledge of Microsoft Entra ID
Experience with server virtualization software and clustering
Administering Microsoft 365
Administering and configuring Microsoft Intune for PC and MDM
Responding to alerts from various systems 24/7
Knowledge of public and internal email routing, including SPF, DKIM, DMARC, and content filtering
LAN network configuration including routing, VLAN concepts, Access Control Lists, and Spanning-Tree
Firewall configuration and management
Knowledge of Cloud based environments
Internet content filtering
Basic troubleshooting skills
Installation of server and PC software and patches following proper procedures and best practices
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
Ability to write information and respond to questions from groups of managers and staff.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Demonstrated use of intermediate computer operations
Ability to communicate complex information effectively, both orally and in writing
Ability to maintain relationships with computer-related vendors
Ability to work evenings, weekends and holidays as required
Ability to be on call to respond to emergencies

Requirements Bachelor’s degree from four-year college or university; one to two years related experience and/or training, or any combination of education and experience which would likely produce the required knowledge, skills and abilities. Bachelor’s degree in Computer Science or related field preferred. Other If posted as a full-time position, position offers an attractive benefits/vacation package including health, dental, vision, disability, life insurance, and 403(b) retirement plan with a 100% match of the first 5% contributed.

The Texas State Aquarium (TSA) is a private, not-for-profit 501(c)(3) wildlife conservation-focused institution. Established in 1990 and designated as the official Aquarium of Texas, the Texas State Aquarium is ranked among the top 5 best aquariums in the nation by USA Today's 10Best Readers' Choice Awards. Each year, it attracts over 600,000 visitors, showcasing the sights, sounds, and vibrant wildlife of the Caribbean and South Texas Gulf Coast. As a non-profit, the Aquarium relies on support from admissions, donors, and members to further its mission of education and wildlife conservation. Operating since 1995, the Aquarium's Wildlife Rescue Program is the only one in Texas licensed to care for injured mammals, sea turtles, shorebirds, and raptors. It has successfully released 4,450 animals back into their natural habitats. In March 2023, with support from numerous donors, the Port Corpus Christi Center for Wildlife Rescue opened, featuring vital science and technology, including Texas's only wildlife CT scan machine and an emergency deployable field stabilization system. Dedicated to workforce development, the Aquarium reached 30,487 students in 2023, spanning primary to graduate education. The Flint Hills Resources Center for Excellence in STEM Education integrates best practices from education, research, and industry to advance STEM learning in South Texas and beyond. The Wildlife Response Operations Center (WROC) at the Texas State Aquarium is a formalized framework for emergency response along the Texas Gulf Coast. The first of its kind in the country, it leads disaster and wildlife response planning, training, and operations. WROC partners include Texas Parks & Wildlife, Texas General Land Office, Texas A&M University-Corpus Christi, Texas Commission on Environmental Quality (TCEQ), National Park Service, the U.S. Coast Guard, Port of Corpus Christi, and the Texas State Aquarium.

IT Systems Specialist

IT Systems Specialist

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