Simulations Plus stands as a premier provider in the biopharma sector, offering advanced software and consulting services that enhance drug discovery, development, research, clinical trial operations, regulatory submissions, and commercialization. 

Our comprehensive biosimulation solutions integrate artificial intelligence/machine learning, physiologically based pharmacokinetics, physiologically based biopharmaceutics, quantitative systems pharmacology/toxicology, and population PK/PD modeling approaches. 

We also deliver simulation-enabled performance and intelligence solutions alongside medical communications support for clinical and commercial drug development. Our cutting-edge technology is licensed and utilized by leading pharmaceutical, biotechnology, and regulatory agencies worldwide.

Leadership truly cares about maintaining a positive culture and employee well-being. We offer hybrid work options, flexible schedules along with stock options, annual bonus, and more! Check out how much our employees love working here: https://www.comparably.com/companies/simulations-plus. 

The Associate Product Specialist will support the development of GastroPlus and contribute to customer enablement activities and product support under the guidance of senior team members while helping to shape the future of physiologically based pharmacokinetic (PBPK) and biopharmaceutics (PBBM) modeling and simulation. 

The role will assist with customer interactions, contribute to documentation efforts, and provide basic product support. This role offers structured learning opportunities and mentorship to build foundational skills in product, technical, and customer support while learning our software products and implementation processes.

GastroPlus is a powerful, industry leading, PBPK and PBBM platform that supports applications from early discovery right through to regulatory submission. 

Department: Product and Technology

Internal Grade: 10

Direct Reports: No

Status: Exempt

Location: Remote 

Job Responsibilities:

• Product Support
  • Translate user needs and scientific advancements into specifications for product improvement
  • Work with the development team to define and test product features
  • Contribute to the development and running of the automated testing suite
• Customer Support
  • Present GastroPlus to potential customers and scientific audiences
  • Respond to customer inquiries
  • Escalate technical issues appropriately
  • Assist with user onboarding
  • Support, develop and deliver training sessions
• Documentation Support
  • Update existing materials
  • Review documentation for accuracy
  • Create simple user guides
  • Format and organize content
• Team Collaboration
  • Participate in team meetings and contribute to internal knowledge sharing
  • Contribute to the scientific growth of the team
  • Support process improvements
  • Maintain team documentation
• Other duties as assigned 

Required Qualifications:

• Previous research or professional experience in PBPK/PBBM modeling preferred
• Excellent English written and oral communication skills
• Basic understanding of software applications
• Strong learning agility
• Detail-orientated approach
• Critical thinking and problem-solving ability
• Ability to follow technical instructions
• Proactive, self-starting team player able to organize own time successfully
• Basic understanding of software concepts
• Proficiency with Microsoft Office Suite 

Preferred Qualifications:

• Comfortable presenting scientific material to different audiences
• Experience writing scientific publications, case studies or tutorials
• GastroPlus experience
• Python or R experience 

Education: 

• Masters or PhD in PBPK/PBBM modeling, computational engineering, life sciences, or related field preferred

Find out more about how amazing it is to work at Simulations Plus by visiting www.simulations-plus.com/career-center and apply today!