Automotive Sales BDC - Friendship of Bristol

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Friendship Automotive

Posted 3 months ago

Full Time

Bristol, Tennessee

In Person

Smart Summary

Responsibilities

The BDC coordinator manages customer inquiries via phone, email, text, and video to assist in vehicle selection. They are responsible for gathering information and scheduling dealership visits for potential buyers.

Qualifications

You have exceptional verbal and written communication skills, enjoy building customer relationships, and excel at collaborating across teams. You are personable, well-organized, focused, and eager to learn and improve your skills. Previous automotive experience is beneficial but not required.

Must Have Skills for ATS

Salesforce

HubSpot

CRM

Job Description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for BUSINESS DEVELOPMENT COORDINATORS (BDC) to join our team at FRIENDSHIP of BRISTOL!

Would you enjoy helping customers through their car buying experience and providing courteous and professional assistance to shoppers? We have the right opportunity for your next career move.  Friendship Automotive is looking for talented team members with exceptional communication skills, through phone, email, text and video messaging to assist our customers in selecting vehicles, gathering information, and arranging visits to the dealership.

Your Typical Workday:

You’ll spend most of your day on the phone, talking with vehicle shoppers, answering questions, and providing information.  You'll also use email, texting, and video communications to support our customer requests while they're considering a purchase.

Qualification Checklist:

  • You have exceptional verbal and written communication skills
  • Building customer relationships is something that you genuinely enjoy
  • You love collaborating across teams and are personable, helpful, well-organized, and focused
  • You enjoy learning new things and improving your existing skills
  • Previous automotive experience in beneficial but not required

Compensation:

We offer a competitive compensation package that includes an hourly rate and bonuses that allow you to have unlimited earnings.  In addition, we provide professional development from your hire date and throughout your employment.   

Benefits:

Our benefits package includes medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. 

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Friendship Automotive

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