Service Account Coordinator
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Alphabe Insight Inc
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Service Account Coordinator
Alphabe Insight Inc
Posted 3 months ago
Full Time
Orlando, Florida
In Person
Smart Summary
Responsibilities
The Service Account Coordinator manages daily client account activities and maintains professional communication between customers and internal departments. They are responsible for scheduling, updating account records, and resolving client issues to ensure high service quality.
Qualifications
You possess strong communication and organizational skills, with a professional attitude and keen attention to detail. You are adept at managing administrative tasks, problem-solving with a customer-service approach, and comfortable using office software. You demonstrate adaptability, dependability, and a eagerness to learn and contribute within a team.
Must Have Skills for ATS
Customer service
Reporting
Documentation
Office software
Job Description
Company Description
Skillbridge Academy is dedicated to empowering individuals through education, professional training, and community-focused initiatives. We believe in creating meaningful opportunities that inspire growth, innovation, and long-term success. Our team is driven by collaboration, purpose, and a commitment to making a positive impact through strong partnerships and outreach efforts.
Job Description
The Service Account Coordinator will play a key role in supporting client accounts, maintaining strong communication with customers, and ensuring service operations run efficiently. This position requires excellent organizational abilities, a professional mindset, and the ability to coordinate multiple tasks in a fast-paced environment.
The ideal candidate is proactive, customer-focused, and eager to contribute to a team-driven workplace while building long-term professional skills.
Responsibilities
- Coordinate and manage daily client account activities
- Maintain clear and professional communication with customers and internal departments
- Assist with scheduling, account updates, and service follow-ups
- Monitor account information and ensure records remain accurate and organized
- Support problem resolution by identifying client needs and coordinating appropriate solutions
- Prepare reports, documentation, and account-related correspondence
- Contribute to maintaining high standards of customer satisfaction and service quality
- Collaborate with team members to improve workflow efficiency and client experiences
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional attitude with strong attention to detail
- Ability to work independently and within a team environment
- Comfortable managing administrative and coordination tasks
- Problem-solving mindset with a customer-service approach
- Proficiency with computer systems and office software
- Adaptable, dependable, and eager to learn new skills
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Supportive and collaborative work environment
- Skill development and ongoing training opportunities
- Full-time employment stability
- Modern and professional workplace setting
- Valuable experience working with client service operations
A
Alphabe Insight Inc
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